Universal Hyundai

Great Purchase Experiance I have been a loyal Hyundai customer since 2001 but have not always purchased my vehicles from Universal Hyundai due to a couple of bad experiences in I have been a loyal Hyundai customer since 2001 but have not always purchased my vehicles from Universal Hyundai due to a couple of bad experiences in the past. However, when I was stranded at the airport after returning from a trip, I needed to have my car towed. Universal was the closest dealership to my home and the airport. It was a Saturday night and the service department was closed but a gentleman came up to me to see if he could help. He was not working that day but had just happened to pass by the dealership. He name was Marshall English and from that day on, I have experienced only the most amazing customer service. When Marshall was not there on another visit, I was introduced to Greg, who promised to give me the same level of care and trust Marshall had. I was sceptical but Greg was amazing and I have been taking my vehicle to him ever since. I know I can completely trust Greg with not only with my vehicle but also on being 100% upfront and honest. When I decided to purchase a new vehicle, it was Greg I turned to . He knows I am always short on time, that I would have done my research and do not like to mess around with the typical sales spiel. To be honest, I can be quite a handful and do not tolerate fools! He introduced me to Cesar, who was wonderful. I believe I was in and out of the dealership in less than an hour and that included the test drive!! Between Greg and Cesar, my car purchasing experience was awesome and I would highly recommend Universal Hyundai. More

Good experience The staff was friendly and very helpful, the sales man was nice and answered my questions thoroughly. I was taken to see the lot they had available an The staff was friendly and very helpful, the sales man was nice and answered my questions thoroughly. I was taken to see the lot they had available and what I could work with the price, good cars good warranty. More

Tucson- good choice It was delivered what was promised to me. People that I talked to in my 2 visits in the dealership were very friendly. I am pleased with my new car. I It was delivered what was promised to me. People that I talked to in my 2 visits in the dealership were very friendly. I am pleased with my new car. It is a Tucson 2017. More

I love my Elantra! This dealership is one of the most friendly dealerships! I walked in and everyone was so nice to me and the environment is so clean and professional! This dealership is one of the most friendly dealerships! I walked in and everyone was so nice to me and the environment is so clean and professional! if anyone is looking for a great place with great people that help you every step of the way this is the place to go. Frankie did awesome! More

New car Robert was fantastic he answered all my questions went through the car specifically with me we looked at a few and we decided that the Alandra was for Robert was fantastic he answered all my questions went through the car specifically with me we looked at a few and we decided that the Alandra was for me he said down and explained everything he was awesome and got us the best price More

Excelente I've liked everything about my experience at Hyundai dealership! I really did like Frankie Martinez and the awesome deal that he got me. Thank you so I've liked everything about my experience at Hyundai dealership! I really did like Frankie Martinez and the awesome deal that he got me. Thank you so much Frankie, appreciated!! :) More

Great expierence Ramses help me out with the car he even drove until my house to pick up one of my family so we can decide to buy the car. Ramses help me out with the car he even drove until my house to pick up one of my family so we can decide to buy the car. More

Great experience I'm a returning customer and the overall experience was the best. The salesperson understood my needs and helped me with the purchase of my new car. I I'm a returning customer and the overall experience was the best. The salesperson understood my needs and helped me with the purchase of my new car. I would definitely recommend the salesperson and your team to anyone who needs to buy a car. More

Great experience Both Caesar and Robert we're very friendly and professional. They made us feel very comfortable. I would definitely come back to this dealership to bu Both Caesar and Robert we're very friendly and professional. They made us feel very comfortable. I would definitely come back to this dealership to buy my next car. More