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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
August 17, 2017
Purchased a 2016 Veloster It was a privilege for me to work with Nicholas Gomez and that I was his second sale and would recommend him to any my friends as he took very good c It was a privilege for me to work with Nicholas Gomez and that I was his second sale and would recommend him to any my friends as he took very good care of me throughout the whole process. More
by stlscotty1
Verified CustomerEmployees Worked With
Nicholas Gomez
August 16, 2017
Very helpfull and professional I had a pretty good experience at Universal Hyundai buying a new car. Jinny got to the point right away and showed us a couple of different models. An I had a pretty good experience at Universal Hyundai buying a new car. Jinny got to the point right away and showed us a couple of different models. And the manager was very helpfull working on price with us, and suggesting different deals. Overall it was easy, fast and we got a great deal for our car! More
by itonka
August 15, 2017
Star Jonathan was great. Glad we saw him first. He was a great help. So happy with our new cars thank you for your awesome help! Jonathan was great. Glad we saw him first. He was a great help. So happy with our new cars thank you for your awesome help! More
by das923ksny
Employees Worked With
Jonathan Cruz
August 15, 2017
Great! An excellent experience with the sales person Raul Martinez. Very attentive of my needs and will go the extra mile to see me get what I wanted. Very k An excellent experience with the sales person Raul Martinez. Very attentive of my needs and will go the extra mile to see me get what I wanted. Very knowledgeable and non pushy. Definitely will recommend Universal Hyundai! More
by riverasan
August 12, 2017
Customer service.. Very professionals..very pleasant experience..second time around buying a brand new Sonata...have a 2013 Sonata SE..plenty of features..bought a 2017 Very professionals..very pleasant experience..second time around buying a brand new Sonata...have a 2013 Sonata SE..plenty of features..bought a 2017 Sonata Sport..not too many features..I didn't have the option to see the next one above the 2.4 ..like more push start.,,moonroof..and the extra features on the 2.0..overall good with the sales persons and the administration team, More
by monserrate69
Employees Worked With
Juan Colon, Jasmin Ruiz, Laila Medina, Abraham Hernandez
August 11, 2017
Good experience buying the car The car is excellent. I am very pleased with this specific car. It has been very improved. Thank you. (see previous comments) xxxx xxxx xxxxx xxxx . The car is excellent. I am very pleased with this specific car. It has been very improved. Thank you. (see previous comments) xxxx xxxx xxxxx xxxx . More
by juantuty
August 10, 2017
Thank you Universal Hyundai! I'm very happy I chose Universal Hyundai for the lease on my 2017 Tuscon. The staff were helpful as I walked in the door to leaving with my vehicle a I'm very happy I chose Universal Hyundai for the lease on my 2017 Tuscon. The staff were helpful as I walked in the door to leaving with my vehicle a few hours later in the day. I will have no problem recommending the dealership to anyone who asks me about my Tuscon when I am out and about. More
by ahh.maintenance
Employees Worked With
August 10, 2017
Good Job Our experience was excellent as was our salesman Derrin Diaz. He was very knowledgeable and answered all our questions in a timely manner. We would w Our experience was excellent as was our salesman Derrin Diaz. He was very knowledgeable and answered all our questions in a timely manner. We would work with him anytime. More
by frankderbyshire
Employees Worked With
August 10, 2017
Hyundai Sales Team - Excellent job ! We always go to Hyundai to buy or lease a new car because we know we will be among trusted people who always get us a good deal We always go to Hyundai to buy or lease a new car because we know we will be among trusted people who always get us a good deal More
by hyundai2017
August 10, 2017
Tucson Steven made the experience as stress-free as purchasing a car can be. I have, and I will continue to recommend Universal Hyundai to all of my friends Steven made the experience as stress-free as purchasing a car can be. I have, and I will continue to recommend Universal Hyundai to all of my friends and family. More
by kfoster16
Employees Worked With
Steven Rivera
