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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
July 21, 2017
Great overall service and I will always stay true the brand I have had plenty of good service and great understanding from the team that works here. I will try to have other fMily meme era buy into this brand I have had plenty of good service and great understanding from the team that works here. I will try to have other fMily meme era buy into this brand More
by scottdiedrich74
Verified CustomerEmployees Worked With
Other Employees :
Juan Colon, Jonathan Cruz, Clyde Stegall
July 21, 2017
Great place to buy a car Great service and they work with your price and will try get you on the car you want with the budget you have. Next time i consider buying my next car Great service and they work with your price and will try get you on the car you want with the budget you have. Next time i consider buying my next car they would definitely be one of my main options. More
by wilsonmateo1244
Employees Worked With
July 20, 2017
Nice The sales representative took his time to take us around son I could find the car we were looking for. Really appreciate his efforts and time to pleas The sales representative took his time to take us around son I could find the car we were looking for. Really appreciate his efforts and time to please us. Also very friendly. More
by ingridbatista31617
Employees Worked With
Enrique Zegarra
July 20, 2017
Buying car at universal Hyundai Bought my 2017 sonata at universal Hyundai and it was a great experience a bit fatser process that I had before but it was great I'm in love with my c Bought my 2017 sonata at universal Hyundai and it was a great experience a bit fatser process that I had before but it was great I'm in love with my car and happy with the service. He did tell me he was gonna call me to activate my blue link and to make another appointment to go back but he never called me More
by LourdesMachin
Employees Worked With
July 20, 2017
Excellent Great customer service , friendly and I highly going to recommend universal Hyundai. Thank you again I really love my car. Carlos Román is a great sal Great customer service , friendly and I highly going to recommend universal Hyundai. Thank you again I really love my car. Carlos Román is a great sale person and friendly More
by eirampx3
Employees Worked With
Carlos Román
July 19, 2017
my new baby was a excelent services, Daniel was a profetional, frendly and his was great sale person. yo lo recomindo al 100%, al igual que todos los demas emplea was a excelent services, Daniel was a profetional, frendly and his was great sale person. yo lo recomindo al 100%, al igual que todos los demas empleados q me acistieron. More
by damarisriverap
Employees Worked With
Daniel Santos
July 19, 2017
Hyundai Elantra Adam is amazing at what he does. He helped us pick out the car we wanted and has been great at keeping in contact with me to make sure I am happy wit Adam is amazing at what he does. He helped us pick out the car we wanted and has been great at keeping in contact with me to make sure I am happy with my purchase. More
by johnkillian1980
Employees Worked With
Adam Revak
July 18, 2017
Great Experience I had excellent service from Sabi Nabani when I went into Universal Hyundai. He was very friendly & funny made everything go so smooth . Explained ev I had excellent service from Sabi Nabani when I went into Universal Hyundai. He was very friendly & funny made everything go so smooth . Explained everything with detailed from the car to the progress of getting my car . He was very helpful with everything & made my experience AMAZING !! Thank you so much !!!! Always he's manager Juan was very helpful with the progress of getting my brand new great & I was able to experience the tradition of cutting the tie !! More
by Yelhsacano93
Employees Worked With
Sabi Nabani , Juan Colon
July 17, 2017
Professional Salesperson Luis was very helpful. The manager, finance departament and rest of staff made my family feel at home. The car looks great with tinted windows. Luis f Luis was very helpful. The manager, finance departament and rest of staff made my family feel at home. The car looks great with tinted windows. Luis followed up and will be sent referrals by myself. More
by lhuertas
Employees Worked With
Luis Martinez
July 14, 2017
Amazing customer service I bought my car with Ramces rivera and I have and excelent expierence . so happy with all the proces and my new car. Thank you ramces I bought my car with Ramces rivera and I have and excelent expierence . so happy with all the proces and my new car. Thank you ramces More
by yperales0218
Employees Worked With
