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Universal Hyundai
Orlando, FL
4,311 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,311 reviews
July 19, 2017
my new baby was a excelent services, Daniel was a profetional, frendly and his was great sale person. yo lo recomindo al 100%, al igual que todos los demas emplea was a excelent services, Daniel was a profetional, frendly and his was great sale person. yo lo recomindo al 100%, al igual que todos los demas empleados q me acistieron. More
by damarisriverap
Verified CustomerEmployees Worked With
Daniel Santos
July 18, 2017
Great Experience I had excellent service from Sabi Nabani when I went into Universal Hyundai. He was very friendly & funny made everything go so smooth . Explained ev I had excellent service from Sabi Nabani when I went into Universal Hyundai. He was very friendly & funny made everything go so smooth . Explained everything with detailed from the car to the progress of getting my car . He was very helpful with everything & made my experience AMAZING !! Thank you so much !!!! Always he's manager Juan was very helpful with the progress of getting my brand new great & I was able to experience the tradition of cutting the tie !! More
by Yelhsacano93
Employees Worked With
Sabi Nabani , Juan Colon
July 17, 2017
Professional Salesperson Luis was very helpful. The manager, finance departament and rest of staff made my family feel at home. The car looks great with tinted windows. Luis f Luis was very helpful. The manager, finance departament and rest of staff made my family feel at home. The car looks great with tinted windows. Luis followed up and will be sent referrals by myself. More
by lhuertas
Employees Worked With
Luis Martinez
July 14, 2017
Excellent This is my second car with Universal Hyundai and I am very happy with my choices. I am happy with the way I have been treated. This is my second car with Universal Hyundai and I am very happy with my choices. I am happy with the way I have been treated. More
by olguita313
July 14, 2017
Tucson 2017 Great service and sales people wouldn't hesitate to go back and buy another car from this dealer. They go above and beyond for there customers it's un Great service and sales people wouldn't hesitate to go back and buy another car from this dealer. They go above and beyond for there customers it's unreal More
by Brochu2016
Employees Worked With
Hector, Clyde Stegall
July 14, 2017
Sonata Good experience but the overall time spent at the dealership from the time we arrived until we left with a new Sonata was a good four hours. Good experience but the overall time spent at the dealership from the time we arrived until we left with a new Sonata was a good four hours. More
by jim_elphick
Employees Worked With
July 14, 2017
Universal Hyundai Orlando, The Best! Completely satisfied and my wife fall in love with her new Hyundai Santa Fe. Nice people and good service, clean and nice place, strongly recommend, Completely satisfied and my wife fall in love with her new Hyundai Santa Fe. Nice people and good service, clean and nice place, strongly recommend, thanks. More
by richardglluberes
Employees Worked With
Carlos Roman
July 14, 2017
Amazing customer service I bought my car with Ramces rivera and I have and excelent expierence . so happy with all the proces and my new car. Thank you ramces I bought my car with Ramces rivera and I have and excelent expierence . so happy with all the proces and my new car. Thank you ramces More
by yperales0218
Employees Worked With
July 14, 2017
Love my Hyundai Universal Hyundai has become a second family to us since coming here in 2013 and I love being in an environment where you're conducting business but w Universal Hyundai has become a second family to us since coming here in 2013 and I love being in an environment where you're conducting business but without any pressure. My cares and concerns have always been met to the utmost and I leave with a smile on my face every time. I've purchased 6 vehicles at this particular dealership and Teodoro and Cedar are absolutely the best! More
by topsigs
July 14, 2017
Good service and professionalism Felt no pressure to purchase and the staff was very accomadating and professional. Our sales person show us our options in vehicle which was great, Felt no pressure to purchase and the staff was very accomadating and professional. Our sales person show us our options in vehicle which was great, instead of pushing us on a particular model. At the end we were happy with our choice. More
by mrodriguez12
Employees Worked With
Jenny
