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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
April 23, 2017
very happy experince. Make my dreams come true, i love so much my car and i really appreciate the people who helped me to do it,and really recomended the dealer ship and En Make my dreams come true, i love so much my car and i really appreciate the people who helped me to do it,and really recomended the dealer ship and Enrique Zegarra very professional work . More
by osmanyhr
Verified CustomerEmployees Worked With
Joce Cepeda, Enrique Zegarra
April 22, 2017
My Hyundai I have purchased two Hyundai vehicles in the last 4 years from two different Hyundai dealers. Both experiences were great. I would definitwly return I have purchased two Hyundai vehicles in the last 4 years from two different Hyundai dealers. Both experiences were great. I would definitwly return for future vehicle purchases. More
by busybus50
Employees Worked With
April 21, 2017
Great Bought a believer from Luis narvaez and hector,must say I had an amazing time and very happy with my new car. Will recommend them in case you don't kn Bought a believer from Luis narvaez and hector,must say I had an amazing time and very happy with my new car. Will recommend them in case you don't know who to ask. More
by haydeecotto
Employees Worked With
Luis Narvaez
April 21, 2017
Survey Excellent service. My daughter and I are very pleased! I would definitely refer someone to Jonathan Cruz if they are looking into purchasing a new veh Excellent service. My daughter and I are very pleased! I would definitely refer someone to Jonathan Cruz if they are looking into purchasing a new vehicle. More
by vanessa.potter
Employees Worked With
Jonathan Cruz
April 20, 2017
Good service We are very happy with the service provided by the Sales Consultant and also by the Manager in charge. Everything worked really well and smoothly, We are very happy with the service provided by the Sales Consultant and also by the Manager in charge. Everything worked really well and smoothly, More
by oswaldofreitas
Employees Worked With
April 19, 2017
Amazing 2017 G80, Amazing service at an amazing price! Had a loaded 2014 BMW 535i. Traded it in for a 2017 G80. The Genisis beats the BMW in every category... hands down! Cistomer service at Genesis is ab Had a loaded 2014 BMW 535i. Traded it in for a 2017 G80. The Genisis beats the BMW in every category... hands down! Cistomer service at Genesis is about the customer. Customer service at BMW is about selling you a car. More
by None
April 19, 2017
Great I love working with Alex, he listens and truly helped me out/ will always recomend loves loves loves will continue to visit nd stay I. Touch with alex I love working with Alex, he listens and truly helped me out/ will always recomend loves loves loves will continue to visit nd stay I. Touch with alex More
by pily_515
Employees Worked With
April 19, 2017
Great Experience... Again! Had a fabulous experience when I purchased my first Hyundai from Universal a few years ago, so we went back again when the need for a new vehicle aros Had a fabulous experience when I purchased my first Hyundai from Universal a few years ago, so we went back again when the need for a new vehicle arose and they didn't disappoint. Was a great second experience and I'm happy to do business with them and send friends and family their way as well. More
by LindseyMammen
Employees Worked With
Robert Stumpf
April 18, 2017
My first Hyundai Staff accomplished overall my expectations, It was my first time buying a Hyundai, and they really gave me the reasons why go for a different car, all Staff accomplished overall my expectations, It was my first time buying a Hyundai, and they really gave me the reasons why go for a different car, all the technology included in this vehicle, and its power, it made me change my mind, and the relation Cost - benefit really it worth it. I will recommend for sure. More
by joha9098
Employees Worked With
Carlos Garces, Jonathan Cruz
April 18, 2017
Very good customer service , found a great car at a good price , very satisfied with everything the salesman did a very good job making sure that we were comfo customer service , found a great car at a good price , very satisfied with everything the salesman did a very good job making sure that we were comfortable and understood everything about the car and purchase More
by Carguy
Employees Worked With
Felix Matos, Teodoro Seminario
