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Universal Hyundai
Orlando, FL
4,260 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,260 reviews
April 14, 2017
Genuine Staff Everyone was friendly and made sure I was comfortable. Frankie answered all my questions and took more time than it was fair of me to ask, as we were Everyone was friendly and made sure I was comfortable. Frankie answered all my questions and took more time than it was fair of me to ask, as we were there well after closing. Juan took the time to sit down with me and everyone made me feel comfortable. No one was pushy but they did successfully sell me a car I had not intended to purchase that night. More
by jorr1129
Verified CustomerEmployees Worked With
April 14, 2017
Extremely pleased! Employees are very helpful and knowledgeable. They will do their best to accommodate your budget and taste in vehicle. Thor was magnificent, highly pr Employees are very helpful and knowledgeable. They will do their best to accommodate your budget and taste in vehicle. Thor was magnificent, highly professional and attentive with my family. More
by estefy.aba
Employees Worked With
Thor Thorrisson
April 13, 2017
my 2017 elantra as I stated above, I would highly recommend universal Hyundai to any family member or friend, to purchase any type of vehicle, solely on the professio as I stated above, I would highly recommend universal Hyundai to any family member or friend, to purchase any type of vehicle, solely on the professional manner in which I was treated by mr. steven rivera. he was very thorough and extremely knowledgeable regarding the vehicle that I purchased. More
by carlos3600
Employees Worked With
Steven Rivera
April 13, 2017
Very friendly environment I went to a few dealers and no one could get a deal done. I went to Universal Hyundai , everyone was very friendly,, explained my situation to my sale I went to a few dealers and no one could get a deal done. I went to Universal Hyundai , everyone was very friendly,, explained my situation to my sales person James , he took me out to show me some cars , I picked a 2017 Elantra we went inside did the paperwork,, between my sales person James and his manager Charlie were able to get the deal done and a few hours later I was driving my new car home .I was very pleased on how they took their time and the confidence they had on getting me a deal, I highly recommend Universal Hyundai to everyone looking for a new or used car you won't regret it More
by Willie rod
Employees Worked With
Charlie Peets, James Stelling
April 12, 2017
Perfection Couldn't believe the amount of work these guys did for me... they went way beyond expectations. Thank you. Will be back for next purchase and will sen Couldn't believe the amount of work these guys did for me... they went way beyond expectations. Thank you. Will be back for next purchase and will send all my friends More
by jeffscott0505
Employees Worked With
Robert Stumpf, Abraham Hernandez
April 12, 2017
New Vehicle Purchase From the moment we arrived at Universal Hyundai we were met by a friendly and professional staff. The atmosphere was not stressful at all. The staff w From the moment we arrived at Universal Hyundai we were met by a friendly and professional staff. The atmosphere was not stressful at all. The staff was very helpful but did not pressure us in any way. Car buying at universal is a pleasurable experience unlike other dealers. More
by krwiertz
April 12, 2017
Great Expierence Love my new car!!!!!!! The staff was very nice and helpful Luis Narvaez did a very Excellent job Definitely recommend Hyundai to friends and fami Love my new car!!!!!!! The staff was very nice and helpful Luis Narvaez did a very Excellent job Definitely recommend Hyundai to friends and family. More
by yahimaramos
Employees Worked With
Luis Narvaez
April 12, 2017
Great I feel very comfortable with the purchase we made. I can honestly say that I dont regret going to Universal Hyunday. We are looking forward to servici I feel very comfortable with the purchase we made. I can honestly say that I dont regret going to Universal Hyunday. We are looking forward to servicing time. More
by arsilgueroc2010
Employees Worked With
April 11, 2017
Hyundai Elantra These gentlemen were excellent to purchase a vehicle. They make it easy and that is why my family continues to return. Charlie wrapped up everything These gentlemen were excellent to purchase a vehicle. They make it easy and that is why my family continues to return. Charlie wrapped up everything seamlessly and quickly. More
by cmsalvagio
Employees Worked With
Charlie Peets, Robert Stumpf, Abraham Hernandez
April 07, 2017
Terrible Talked down to and I would never recommend. Promised two free oil changes? Still waiting! Go elsewhere please just not what we expected. They have a d Talked down to and I would never recommend. Promised two free oil changes? Still waiting! Go elsewhere please just not what we expected. They have a difficult time with females More
by mgholler
Employees Worked With
Other Employees :
Sylvia Wilson, Isacc Reyes, Luis Narvaez, Luis Martinez, Sean Deally, Josh Muniz, Thor Thorrisson
