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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
April 06, 2017
Carlos is Awesome! Our salesperson, Carlos Roman, was absolutely fantastic! He listened to us, got to know us, and helped us find the car we wanted. He even knew that I Our salesperson, Carlos Roman, was absolutely fantastic! He listened to us, got to know us, and helped us find the car we wanted. He even knew that I was getting antsy because the car I wanted was in the showroom and as soon as he was able to, he took the car to get it detailed so others would stop looking at it and touching it. He was sensitive to my needs and understanding to my more critical fiance. Carlos was awesome! John helped us too and was able to help us get a great deal. We were appreciative of his help and understanding! When it came to crunching the numbers, Hector and Jacob were great. I would say that taking the price sheet back with them makes it look like they are hiding something from you. Just some feedback. Ultimately I love my car and am super happy with the purchase! More
by dnsachse
Verified Customer
April 06, 2017
Universal Hyundai OBT!! Everything was absolutely perfect! Loved my experience and love my car! I will definitely be back. This is my fourth car from this dealership and I ha Everything was absolutely perfect! Loved my experience and love my car! I will definitely be back. This is my fourth car from this dealership and I have no complaints. More
by casajoni
April 06, 2017
Hyundai Experience I had a great experience at Universal Hyundai. The staff were nice and friendly. They also found me a vehicle that was just right for me and with grea I had a great experience at Universal Hyundai. The staff were nice and friendly. They also found me a vehicle that was just right for me and with great features. More
by ernest.st-fort
Employees Worked With
April 05, 2017
my new baby we always bough most our cars from hyundai were very please even family members drive hyundais even if they are used very well make cars. we always bough most our cars from hyundai were very please even family members drive hyundais even if they are used very well make cars. More
by NILDA918
Employees Worked With
Abdelali Ajraoui
April 05, 2017
New car review Great service, friendly people. Went out their way to help. Went in just looking around and walked out with a new car. You guys made it happen. Great service, friendly people. Went out their way to help. Went in just looking around and walked out with a new car. You guys made it happen. More
by sanvic7
April 05, 2017
Unsastified It is sad to said that after 5 years using hunday cars and been treated very well at a diferent dealer before,I' believe all dealerships where the sam It is sad to said that after 5 years using hunday cars and been treated very well at a diferent dealer before,I' believe all dealerships where the same as long they where hundays, I' learn my lesson the hard way, but thats ok, I' will make sure that nobody that I" knows go to that patticular place More
by lpena1220
Employees Worked With
Robert Stumpf
April 02, 2017
Satisfactory Clean and friendly stuff, happy with my car, they took the time and patience with us and make us feel wonderful, also we tried 3 cars with no hesitati Clean and friendly stuff, happy with my car, they took the time and patience with us and make us feel wonderful, also we tried 3 cars with no hesitation so we can have the best feeling about our choice More
by dayron80
Employees Worked With
Teodoro Seminario
April 01, 2017
Excellent experience I am not the type of person that likes to "make the deal", I prefer to be respected from the beginning and have no surprises. I did my research onli I am not the type of person that likes to "make the deal", I prefer to be respected from the beginning and have no surprises. I did my research online ahead of time. The staff truly exceeded my expectations by simplify my buying process. I left satisfied and feeling happy with my purchase. More
by firstar2nt
Employees Worked With
Ashley in online, Robert Ozel, Jinny Min
March 29, 2017
A great buy I was astonished of how I enjoyed my purchased of my new vehicle. It was delightful to be assisted by Two and Charlie. It was an exceptional service g I was astonished of how I enjoyed my purchased of my new vehicle. It was delightful to be assisted by Two and Charlie. It was an exceptional service given by Universal Hyundai. Looking forward to purchase a new vehicle in a few years. More
by chuchoxv3
Employees Worked With
Charlie Peets, Teodoro Seminario
March 29, 2017
Excellent customer service!! Friendly atomsphere!! Knowledgable and professional team! Fast and efficient! Would recommend any of my friends and coworkers to experience the wonder Friendly atomsphere!! Knowledgable and professional team! Fast and efficient! Would recommend any of my friends and coworkers to experience the wonderful car buying process and this was my second time buying a car! That speaks volume😍 More
by barbrown71
