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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
March 12, 2017
Would rate experience highlyl Frendly service, answered all of my concerns, knowledgable, great person to deal with --I would like to work with Teo on my next Hyundai! And will ret Frendly service, answered all of my concerns, knowledgable, great person to deal with --I would like to work with Teo on my next Hyundai! And will return to Universal in order to do this More
by fred.kelley4
Verified CustomerEmployees Worked With
Teodoro Seminario
March 12, 2017
good experience Came in a few times in the last few months and this time around we were finally able to finance a new car with all the the warranty. Luis narvaes help Came in a few times in the last few months and this time around we were finally able to finance a new car with all the the warranty. Luis narvaes help us and we would recommend him. More
by alex161058
Employees Worked With
Luis Narvaez
March 11, 2017
Review Robert Stumpf was a pleasure. Very knowledgeable. Understood my needs. I would recommend him to friends and family. Robert expedited the process an Robert Stumpf was a pleasure. Very knowledgeable. Understood my needs. I would recommend him to friends and family. Robert expedited the process and assisted in dealing with the various issues raised by the Financing Dept. More
by dpursiano
Employees Worked With
Robert Stumpf
March 11, 2017
GREAT DELEARSHIP I had an amazing experience with you guys , James was very knowledgeable about the vehicles.He even called me the next day to ask if everything was ok I had an amazing experience with you guys , James was very knowledgeable about the vehicles.He even called me the next day to ask if everything was ok with the car.thank you so much More
by Medjina97
Employees Worked With
James Stelling
March 10, 2017
Satisfied custormer I was very happy and satisfied with every aspect of the dealership and my buying experience. All employees were helpful and knowledgable about the pro I was very happy and satisfied with every aspect of the dealership and my buying experience. All employees were helpful and knowledgable about the product. More
by mrldavila
March 10, 2017
Excellent Experience I had a wonderful purchase experience and Chris explained everything about the car. He was polite, easy to talk to and made it a very simple process. I had a wonderful purchase experience and Chris explained everything about the car. He was polite, easy to talk to and made it a very simple process. I have and will continue to recommend other people to Universal Hyundai. More
by arleenmarhoffer
Employees Worked With
Felix Matos, Chris Cham
March 09, 2017
Buy your car here! I was driving a Sonata Hybrid lease and it was time to turn it in. I wanted to stay in the Hyundai family, so after some research by my sister and my I was driving a Sonata Hybrid lease and it was time to turn it in. I wanted to stay in the Hyundai family, so after some research by my sister and myself, I decided on the 2017 Elantra Value Edition. After speaking to a few dealerships and not finding the color I wanted or being treated very nicely, we ended up at Universal Hyundai on a Saturday morning after getting a call back Friday evening. Jose introduced us to Jinny and she could not have been nicer!!! She had the color I wanted and they were able to keep me in my budget. They definitely made the price right and I am in love with my new car. Go see Jinny. Seriously. It was a stress-free deal. More
by Chunkuzmom
March 07, 2017
My first car Jinny helped me pick my first car, I ended up buying new. She was wonderful at making me feel comfortable and was easy to hold conversations with. Cha Jinny helped me pick my first car, I ended up buying new. She was wonderful at making me feel comfortable and was easy to hold conversations with. Charlie P. was a great guy and helpful with the financial side. Since it was my first time buying a car he took the time to explain the parts I didn't understand and was patient with me. Great staff. More
by jeslouise13
Employees Worked With
Charlie P., Jinny Min
March 06, 2017
Love my car Thank you Universal Hyundai for all you help, information and ease in buying my new Santa Fe Sport. I would recommend them for purchasing a new Hyund Thank you Universal Hyundai for all you help, information and ease in buying my new Santa Fe Sport. I would recommend them for purchasing a new Hyundai. More
by jillhef
Employees Worked With
Joel Rivas, Robert Ozel, Ralph Simon, Abdelali Ajraoui
March 06, 2017
Amazing! Amazing people! Got all the help I needed and answered all my questions! Carlos Roman was the one who helped me and gave me all the product knowledge Amazing people! Got all the help I needed and answered all my questions! Carlos Roman was the one who helped me and gave me all the product knowledge on the car that I got! Thank you again!! More
by Tanko2015
Employees Worked With
