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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
January 21, 2017
Simply Amazing My experience was knowledgeful , professional and very welcoming . Cesar Alegre did an amazing job, I will recommend it to everyone that is looking fo My experience was knowledgeful , professional and very welcoming . Cesar Alegre did an amazing job, I will recommend it to everyone that is looking for a great car and company and especially an incredible services. One more time thank you. Gustavo Alicea More
by rvp07
Verified CustomerEmployees Worked With
January 20, 2017
New car Our experience at this dealership was great. It did tak awhile as I had 2 kids with me but we got what we wanted. Very pleased Our experience at this dealership was great. It did tak awhile as I had 2 kids with me but we got what we wanted. Very pleased More
by mfontaine0128
Employees Worked With
Badaf Buchnofa
January 20, 2017
Excellent Sales person Robert made our experience very pleasant. He was professional and very knowledgable. Universal Hyundai was top notch. Robert went above and beyond t Robert made our experience very pleasant. He was professional and very knowledgable. Universal Hyundai was top notch. Robert went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me and my daughter suggestions but was in no way pushy what so ever. After deciding on my Santa Fe Sport, the process was absolutely painless. So quick and professional. Made it easier for my daughter to select one as well. We both left Universal Hyundai each with a vehicle. The very same day. We felt like family when we left the premises. All worked out beautifully. Thank you Universal Hyundai, in particular Robert Stumpf. More
by Daisy
January 19, 2017
Great Dealer Service Department can be pretty slow here but it is always busy. When I purchased my car the salesman I worked with was excellent. He made sure I got Service Department can be pretty slow here but it is always busy. When I purchased my car the salesman I worked with was excellent. He made sure I got the car I wanted and we were able to get to a price I was comfortable paying. The Fincance Manager was excellent, this was my first time purchasing a brand new car and he answered my many questions fully. Wouldn't hesitate to buy from here again. More
by keeg.mathur480
January 19, 2017
Customer Service I would recommend Mustapha Bernnanoun to anyone interested in purchasing a car at Universal Hyundai. He was very helpful in my decision. Great Custom I would recommend Mustapha Bernnanoun to anyone interested in purchasing a car at Universal Hyundai. He was very helpful in my decision. Great Customer Service! More
by johannamercado
January 17, 2017
Professional service Great experiance with Thor, ended up coming the following day and bought another Tuson for myself after i bought One for My wife, THOR was a great guy Great experiance with Thor, ended up coming the following day and bought another Tuson for myself after i bought One for My wife, THOR was a great guy with very professional and comfortable humble attitude . Thank you ++ More
by jwaczewski
Employees Worked With
Thor Thorrisson
January 16, 2017
Great Dealership I enjoyed the buying experience and felt very comfortable with my salesman. He was very knowledgeable and kind. The dealership is excellent and I am a I enjoyed the buying experience and felt very comfortable with my salesman. He was very knowledgeable and kind. The dealership is excellent and I am a loyal customer. More
by jrock9950
Employees Worked With
Adam Revak
January 15, 2017
Customer satisfaction Happy with the service and vehicle. Everyone was very polite and very professional. I will indeed come back to buy my next car in seven years. Happy with the service and vehicle. Everyone was very polite and very professional. I will indeed come back to buy my next car in seven years. More
by rogeliagaldo
Employees Worked With
Badr Bouchnafa
January 15, 2017
Hyundai review The experience overall was pleasant and everyone was very helpful. In comparison to other car buying experiences this one was seamless. We are happy o The experience overall was pleasant and everyone was very helpful. In comparison to other car buying experiences this one was seamless. We are happy overall More
by ernestaelias
Employees Worked With
Steven Rivera
January 14, 2017
I was very happy to deal with Universal Hyundai again. This is my second car purchased with Universal. My salesperson was/is Cesar Alegre. He was so helpful and knowledgeable. I would definitely come bac This is my second car purchased with Universal. My salesperson was/is Cesar Alegre. He was so helpful and knowledgeable. I would definitely come back to this dealership. More
by Janetsk8
