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Universal Hyundai
Orlando, FL
3,993 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,993 reviews
August 12, 2016
very happy I had a great time buying my car at Universal Hyundai of orlando on Orange Blossom Trail. the staff greeted me very welcoming and i felt right at home I had a great time buying my car at Universal Hyundai of orlando on Orange Blossom Trail. the staff greeted me very welcoming and i felt right at home. I will definetly make all my purchases in the future At Universal Hyundai. More
by jjp7667
Verified Customer
Helpful August 12, 2016
2017 elentra buyer It was a very good experience. steven was very helpful and generous throughout the process. his manage was also helpful and got me where I needed to b It was a very good experience. steven was very helpful and generous throughout the process. his manage was also helpful and got me where I needed to be. I did want the promo for money to go to the simons mall and I did not get it. More
by jossie_pr
Employees Worked With
his manager, Steven Rivera
August 12, 2016
Awesome The process was simple and easy, the best experience I got so far buying a car, I will recomend this dealer to all my friends. The process was simple and easy, the best experience I got so far buying a car, I will recomend this dealer to all my friends. More
by manueld70
Employees Worked With
August 12, 2016
Purchase a brand new Car Top notch dealership from beginning to end. Pedro was brave enough to take me on a test drive and explain all the new technology the car had to offer Top notch dealership from beginning to end. Pedro was brave enough to take me on a test drive and explain all the new technology the car had to offer. Very knowledgeable and polite did not try to sell me something I didn't want or need. Jose made me feel like I was a member of the Universal family before I even agreed on a purchase price he also introduced me to the service department. Felix was also very easy to deal with made me very happy while I was signing on the dotted line. Juan was just great hooked up my cell phone and explained how the radio worked in addition to all the other buttons. This is the first foreign car I have ever purchased and I am so very pleased. I love love my new Hyundai I feel very safe when I am driving it. You can bet that I will be recommending Universal Hyundai and especially the team I had the pleasure of working with to family and friends. More
by beverly sil
Employees Worked With
Felix Matos, Pedro Tavares, Juan Morales, Josh Muniz
August 11, 2016
great salesman, Rude 2nd man Jonthan was great, but 2nd man very rude and aggresive. Not professional should be retrained on customer service. Jonthan was knowlegable and custome Jonthan was great, but 2nd man very rude and aggresive. Not professional should be retrained on customer service. Jonthan was knowlegable and customer service perfect. Very professional More
by arniejw
August 11, 2016
great help Awesome , were very nice. Willing to go over very details of the steps to get the car. I enjoy the service. I was able to get the car I wanted Awesome , were very nice. Willing to go over very details of the steps to get the car. I enjoy the service. I was able to get the car I wanted More
by jgomez
Employees Worked With
Adam Revak
August 11, 2016
Darrin for all your vehicle needs! From the time we went in to look at "used" cars and drove off with a brand new car, we felt like our best interest and fit was of optimal concern of t From the time we went in to look at "used" cars and drove off with a brand new car, we felt like our best interest and fit was of optimal concern of this dealership. Darrin greeted us, and introduced us to all the right people who made us feel right at home. We could not be happier - and feel safer - with my 17 y.o. son driving his brand new Veloster for his Senior year. Everything was right - timing, car features, pricing & financing, and the dealership's location. Universal Hyundai is less than 3 miles from home... Thanks again to all! More
by breealit
Employees Worked With
August 11, 2016
Went in looking but walked out buying Everything went well and darrin was the best salesman I've ever had. He made everything run smoothly and I recommend him to anyone or every one! Everything went well and darrin was the best salesman I've ever had. He made everything run smoothly and I recommend him to anyone or every one! More
by melissamercado27
Employees Worked With
August 11, 2016
Top Notch Dealership This dealership is top notch! Robert Stumpf and Jacob McNeely went above and beyond to make sure I went home with the car I was most comfortable with. This dealership is top notch! Robert Stumpf and Jacob McNeely went above and beyond to make sure I went home with the car I was most comfortable with. Robert gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Universal Hyundai (Robert and Jacob in particular) to anyone who is looking for a new or used vehicle. More
by wfuentes
Employees Worked With
Jacob McNeely, Robert Stumpf
August 09, 2016
Awesome experience The staff at Universal is awesome! Would highly recommend to others!! This is my second vehicle purchased at Universal. Adam was great to work with. The staff at Universal is awesome! Would highly recommend to others!! This is my second vehicle purchased at Universal. Adam was great to work with. He took time to go over all the details and made sure I didn't have questions. He was a true blessing. More
by wilma.alvarez69
Employees Worked With
