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Universal Hyundai
Orlando, FL
4,313 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,313 reviews
February 16, 2017
Excellent experience Best auto experience ever in the years buying a car, Jonathan Cruz and Carlos Garces from the vip department gave me options In alternatives and I too Best auto experience ever in the years buying a car, Jonathan Cruz and Carlos Garces from the vip department gave me options In alternatives and I took the one that I wanted. Finanace director gave me the best interest that I could get with my challenging credit. Thanks guys More
by erodriguez1030
Verified CustomerEmployees Worked With
Carlos Garces, Jonathan Cruz
February 15, 2017
Best experience ever. Universal Hyundai continues to be one of the best dealerships I have worked with, great staff hassle free car buying experience. Highly recommend them Universal Hyundai continues to be one of the best dealerships I have worked with, great staff hassle free car buying experience. Highly recommend them customer for life. More
by matthewlee12
Employees Worked With
February 15, 2017
Excelente Hizo un excelente trabajo ayudándonos a escoger un buen auto y en cuestión financiera hizo lo mejor, además de eso fue rápido en cuestión de aceptar l Hizo un excelente trabajo ayudándonos a escoger un buen auto y en cuestión financiera hizo lo mejor, además de eso fue rápido en cuestión de aceptar los papeles, a pesar de que nuestro caso era difícil se desempeñó excelente More
by Jennpaola
Employees Worked With
Angelo rivera
February 13, 2017
Owner 1234567890123456789012345 This systmem is not working because I am trying to send 10 times, Please check this pages to fix it and customer do not get 1234567890123456789012345 This systmem is not working because I am trying to send 10 times, Please check this pages to fix it and customer do not get mad. excellent. More
by Edison Denizard-Velez
Employees Worked With
Carlos, Manager and RON sales person, Emilio Polanco
February 11, 2017
hyundai tucson0 Was very happy with the service we received by Robert. He helped guide us to lease the correct sized vehicle. Was a very hands on salesperson. Was very happy with the service we received by Robert. He helped guide us to lease the correct sized vehicle. Was a very hands on salesperson. More
by psh545
Employees Worked With
Robert Stumpf
February 10, 2017
I get my car today?! No plans of driving home with a new car but they were so incredibly awesome, that surprise, we drove home with the perfect car for our family! No plans of driving home with a new car but they were so incredibly awesome, that surprise, we drove home with the perfect car for our family! More
by j.santiago0402
Employees Worked With
Isacc Reyes, Jose Quezada
February 10, 2017
2017 H-Sonata Hybrid The sales person that I initially met with, test drove vehicles and ultimately purchased the vehicle with was Adam Revak. He was very polite, professi The sales person that I initially met with, test drove vehicles and ultimately purchased the vehicle with was Adam Revak. He was very polite, professional and answers all of my questions. He was patient in explaining the car features and helping me to set up the electronic portion when I went back to pick up the car. He went through all of the books that accompanied the car, and helped me set up the Bluelink feature. I'm still learning things about the car :) More
by rita4
Employees Worked With
Adam Revak
February 10, 2017
Mustapha is the man! My wife and I Only like to deal with Mustapha when buying out Hyundais. We like his style and how he is always professional but relaxed and not aggre My wife and I Only like to deal with Mustapha when buying out Hyundais. We like his style and how he is always professional but relaxed and not aggressive. More
by j007onson
Employees Worked With
February 09, 2017
Great Experiance This is my third lease from this dealership and I would not hesitate to return for a fourth lease. Great and personalized service each time I return. This is my third lease from this dealership and I would not hesitate to return for a fourth lease. Great and personalized service each time I return. More
by andreagriley
February 08, 2017
Purchasing Auto at Universal Hyundai My buying experience at Unversal Hyundai: Chris, Carlos, Ivan(Finan) and other's worked hard to make my deal happened within my budget expectations. T My buying experience at Unversal Hyundai: Chris, Carlos, Ivan(Finan) and other's worked hard to make my deal happened within my budget expectations. Thanks much to team members also. More
by Dcichtus
Employees Worked With
Carlos Garces, Ivan (Finance), Chris Cham
