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Universal Hyundai

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.6
3,993 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 3,993 reviews

August 09, 2016

Great staff Jinny was amazing warm and knowledable helped me with and explained everything. She did everything possible to assist me with the purchase of the vehi More

by isilveira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Livingaton, Jinny Min
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Sep 06, 2016 -

Universal Hyundai responded

Thank you for your comments. We are delighted to hear that you had a positive experience here with us at Universal Hyundai. We are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 08, 2016

very happy a great place to get a car very helpful staff, we had some paint of from the front bumper and Adam said when we come deck he has sorted out the work t More

by michaelellis135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Revak
Report | Print
Sep 06, 2016 -

Universal Hyundai responded

Thank you for your business and taking your time to leave us your positive review. We are happy to hear that we are able to provide you with a positive experience and we are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 08, 2016

Un dealer e donde realmente te ayudan. El pasado domingo 7 de agosto de 2016 visite el dealer y honestamente fui con toda la negatividad del mundo por haber recibido en otros lugares varios More

by Iniabelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
Report | Print
Sep 06, 2016 -

Universal Hyundai responded

Thank you for your business and taking your time to leave us your positive review. We are happy to hear that we are able to provide you with a positive experience and we are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 07, 2016

Excellent service, I definitely will recommend it to my friends and family. Every one was very friendly and Mr Tavares really listen and untested my need. More

by vanessa987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
Report | Print
Aug 08, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. Thank you and we are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 07, 2016

Super feliz con mi nuevo vehiculo El Sr. Tavarez fue muy profecioanl, me ayudo a consegir exactammente el vehculo que yo estaba buscando. Yo no podria sentirme mas feliz y satisfecha c More

by esperanzagallego2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
Report | Print
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. We are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 04, 2016

Excellent experience Frankie Martinez and the staff at Universal Hyundai did a wonderful job of helping me to find a new vehicle. I enjoyed the experience and am enjoying More

by derrickrperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
Other Employees : Felix Matos
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Aug 08, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. Thank you and we are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 04, 2016

Great Staff I felt welcomed, and Isacc was great. He didn't pressure me into anything, and found me the car I wanted. He was very friendly and kept me occupied th More

by bbiller8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isacc Reyes
Report | Print
Aug 08, 2016 -

Universal Hyundai responded

Congratulations on your purchase and thank you for your business. We are glad to hear that Isaac and the rest of our Team were able to provide you with a positive sales experience. Welcome to the Universal Hyundai family and we are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 04, 2016

My experience Emilio is the best sales person I have ever dealt with and I would definitely recommend my friends and family to go to universal Hyundai and look for More

by pjimenez0819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Polanco
Report | Print
Aug 08, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business and Emilio with the rest of the Team provided you with a positive sales experience. Thank you and we are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 04, 2016

Best dealer ever! Exelent customer services, Miguel great services, I will recommend this dealer 100% they work for make what you want to happen, thanks Miguel and hect More

by Johayleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
Miguel Resto
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Aug 08, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. Thank you and we are looking forward to serving all of your Hyundai needs in the future.

Helpful
August 04, 2016

Maricarmen Aviles I really appreciate all the help good that Mr. Carlos Roman and Mr. Hector (Sales Manager) provided me. I'm very happy with my new car. Thanks, More

by ryancaled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Roman
Other Employees : Hector Pell
Report | Print
Aug 08, 2016 -

Universal Hyundai responded

Thank you for taking your time to leave us your positive comments. We are delighted to hear that you had a positive sales experience with us at Universal Hyundai. We are looking forward to serving all of your Hyundai needs in the future.

Helpful
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