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Universal Hyundai
Orlando, FL
3,993 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,993 reviews
August 04, 2016
Great Experience! We are very happy with our purchase and the dealership ! Everyone was very knowledgeable and friendly. They made sure we understood all the new featur We are very happy with our purchase and the dealership ! Everyone was very knowledgeable and friendly. They made sure we understood all the new features of our car and we got a very good price.Our Tuscan is beautiful! More
by mbrandt3238
Verified Customer
Helpful August 04, 2016
Thank you I came to Universal Hyundai believing that we would walk away with nothing. I have never been so wrong. Carlos Roman helped my family so much and we w I came to Universal Hyundai believing that we would walk away with nothing. I have never been so wrong. Carlos Roman helped my family so much and we will forever be greatful. Give that man a raise!! Lol Thanks you guys. More
by flyyguy25
August 03, 2016
great help they helped me with all my doubts about my vehicle. I was very satisfied and will definetly buy again fomr universal hyundai. thanks to all the staff they helped me with all my doubts about my vehicle. I was very satisfied and will definetly buy again fomr universal hyundai. thanks to all the staff for all the attention. More
by enmanuel.malaver
Employees Worked With
juan morales
August 02, 2016
1st New Car I have always believed buying a new car would be an extremely unpleasant experience. Universal Hyundai showed me that I was wrong. I went from looking I have always believed buying a new car would be an extremely unpleasant experience. Universal Hyundai showed me that I was wrong. I went from looking at used vehicles into a new Veloster with no pressure, only the feeling that my happiness was of great importance. More
by cy0
Employees Worked With
Jonathan Cruz, Juan Carlos Colon, Robert Ozel
July 30, 2016
Excellent experience! When I walked into the dealership I was greeted promptly and someone was available to help me immediately. Jinny helped me find a car that I liked and When I walked into the dealership I was greeted promptly and someone was available to help me immediately. Jinny helped me find a car that I liked and was perfect for my budget and needs. I will definitely be recommending universal Hyundai to friends and family when/if they need a new car. More
by storres62
Employees Worked With
Felix Matos, Jackie Trucksess, Jinny Min
July 29, 2016
Buying a car made easy Who could think that buying a car could be so easy. Great customer service at Universal Hyundia and big shout out to Eric, Juan and Felix. Thanks for Who could think that buying a car could be so easy. Great customer service at Universal Hyundia and big shout out to Eric, Juan and Felix. Thanks for all your help guys. You were awesome. More
by daly654
July 29, 2016
Jesily Ruiz I had great service with Miguel. He was great. He's followed up with me great. I would recommend him to my friend and family. He did a great job I had great service with Miguel. He was great. He's followed up with me great. I would recommend him to my friend and family. He did a great job More
by jruiz11890
July 29, 2016
My visit to universal hyundai I was very please with the way they treated us while we there.They were very pleasant and very courteuos.Mr Raul MRtinez was very knowlable on the ope I was very please with the way they treated us while we there.They were very pleasant and very courteuos.Mr Raul MRtinez was very knowlable on the operation procedure of the vehicle. More
by pepevargas41
July 28, 2016
Thanks Robert! Upon coming to the dealership, I had only one experience with another before, which ended in me sneakily running for the door because I felt so uncomf Upon coming to the dealership, I had only one experience with another before, which ended in me sneakily running for the door because I felt so uncomfortable. This was a completely different experience, starting and ending with professionalism and kindness. I never felt pressured and for someone who would not consider themselves "tech" inclined, I know my car in and out thanks to Robert. thanks for everything, I will tell all my friends where to go for unmatched service and quality! More
by hopelesliesmith
Employees Worked With
Robert Stumpf
July 28, 2016
Excellent once again My second car here and Ron T was amazing. You must see him if you ever stop by at this dealership. I got an amazing deal here. Thank you again! My second car here and Ron T was amazing. You must see him if you ever stop by at this dealership. I got an amazing deal here. Thank you again! More
by perez1107
Employees Worked With
Ron Thomas
