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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 29, 2016
Exceptional service Hector Pell made my first car buying experience the best possible, he explained everything clearly and was very patient and understanding he made it t Hector Pell made my first car buying experience the best possible, he explained everything clearly and was very patient and understanding he made it the best car buying experience possible. More
by Sijah213
Employees Worked With
Hector Pell
November 28, 2016
Awesome THOR was as awesome as his name! He was friendly and helped my family select the perfect vehicle! Thank you THOR!! Would definitely recommend univers THOR was as awesome as his name! He was friendly and helped my family select the perfect vehicle! Thank you THOR!! Would definitely recommend universal Hyundai! More
by Sam
Employees Worked With
THOR
November 27, 2016
Byron This is the 2do car that we buy from universal and Mr graces, we recommend this dealerand graves to everyone ,good deal and real profecional staff This is the 2do car that we buy from universal and Mr graces, we recommend this dealerand graves to everyone ,good deal and real profecional staff More
by Marlyn
Verified CustomerEmployees Worked With
Carlos Garces
November 27, 2016
Highly Recommend Went into Universal Hyundai very skeptical about getting out of my truck and into a new car. Being in Orlando a truck for me isn't the best choice. I Went into Universal Hyundai very skeptical about getting out of my truck and into a new car. Being in Orlando a truck for me isn't the best choice. I was put with Ramces Rivera. He was very knowledgeable about the car and he knew exactly what I wanted. I was there for awhile but in the end they did everything they could to put me into that new car. I highly recommend Ramces Rivera at Hyundai Universal!! More
by Blayne
November 27, 2016
Wendy Roberts My experience was great. I Would recommend to friends and family. I am happy with the car i purchased. Very professional and attentive employees. Expl My experience was great. I Would recommend to friends and family. I am happy with the car i purchased. Very professional and attentive employees. Explained details well. More
by w_a_roberts
Employees Worked With
Abraham Hernandez
November 27, 2016
Santa Fe Sport This is definitely my dealer for life. From my sales perdon to the management team this dealer is the real deal. Extremely happy with my purchase and This is definitely my dealer for life. From my sales perdon to the management team this dealer is the real deal. Extremely happy with my purchase and would highly recommend it!!! More
by rjtormos
Employees Worked With
Jose and Michael Perez, Carlos Garces
November 26, 2016
Great Selection, Inventory and Costumer Service I love this car dealership... Costumer Service Experience is amazing and they have a great variety of cars... I spoke to Thor on the phone and he was I love this car dealership... Costumer Service Experience is amazing and they have a great variety of cars... I spoke to Thor on the phone and he was very helpfu, even made an appointment so I won't waste any time! If you are thinking about buying or trading in your current vehicle; stop by Universal Hyundai you will not be disappointed. More
by Mily
Employees Worked With
Thor Thorisson
November 26, 2016
It was nice. Because the person who helped me which it was PEDRO TAVAREZ make me satisfied with the good service. I really appreciate the good service I was given Because the person who helped me which it was PEDRO TAVAREZ make me satisfied with the good service. I really appreciate the good service I was given by the Dear staff More
by Jlt
Employees Worked With
Other Employees :
Edgar Batista, Abigail Medina, Pedro Tavares, Nancy Colon, Camillia Vasquez
November 26, 2016
Angelia Best service om town and they open till 9pm , Sales people like Carlos Garces ,services adviser andres Garces and manager Jose Cepeda are real good pe Best service om town and they open till 9pm , Sales people like Carlos Garces ,services adviser andres Garces and manager Jose Cepeda are real good people More
by angeligomez
Employees Worked With
Jose Cepeda, Carlos Garces
November 25, 2016
And excellent experience The employee that help us in the process is a very good professional with very polite manners. And the whole process in the dealer was really and a ve The employee that help us in the process is a very good professional with very polite manners. And the whole process in the dealer was really and a very satisfactory one. Thanks. More
by rojaime
