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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 10, 2016
Great! I went into this dealership and I did not know much about anything! The staff members were all very knowledgeable and friendly and helped me with the I went into this dealership and I did not know much about anything! The staff members were all very knowledgeable and friendly and helped me with the purchase of my first car! I am now a very satisfied happy customer. I will be returning for future purchases More
by Anaraquelaraujo
Employees Worked With
November 10, 2016
Get a test drive! My experience was simple and hassle free. Hector was extremely knowledgeable and felt no pressure at all. Was able to walk-in and view the cars I want My experience was simple and hassle free. Hector was extremely knowledgeable and felt no pressure at all. Was able to walk-in and view the cars I wanted, without feeling pressured to buy. I definitely recommend coming to this dealership if you are interested in a Hyundai. More
by Idreesk
Employees Worked With
Hector Pell
November 10, 2016
GOOD SERVICE , VERY PROFESSIONAL AND MEET MY NEEDS. JOEL IS A VERY PROFESSIONAL PERSON I WILL RECOMMEND HIM FOR ANY OTHER CUSTOMER, ALWAYS HAVE ANSWER FOR ANY QUE , VERY PROFESSIONAL AND MEET MY NEEDS. JOEL IS A VERY PROFESSIONAL PERSON I WILL RECOMMEND HIM FOR ANY OTHER CUSTOMER, ALWAYS HAVE ANSWER FOR ANY QUESTIONS OR SITUATION. More
by driveramelendez.md
Verified CustomerEmployees Worked With
JOEL RIVAS AND ABRAHAM HERNANDEZ
November 09, 2016
new car for krystal martinez we the Martinez family want to thanks jose Quezada and his manager for the help that we have received in the aquesition of her brand new 2017 we the Martinez family want to thanks jose Quezada and his manager for the help that we have received in the aquesition of her brand new 2017 elentra they gave it best to get this deal done with no hesitation I want to thanks personaly jose Quezada in general for his friendly for his personal interest in helping another individual thanks a million for all your help More
by tu angel
Employees Worked With
jose quezada
November 09, 2016
Great buying experience We intended to buy another Elantra like the one we had but with some of the new safety features. We could not get one in the color we wanted so the s We intended to buy another Elantra like the one we had but with some of the new safety features. We could not get one in the color we wanted so the salesman suggested looking at the Tucson. We liked the Tucson as it sits higher and might fit our needs better. We are very happy with the vehicle. More
by cajn
November 07, 2016
Wonderful experience! I had an excellent experience here purchasing my new Hyundai Santa Fe. Jinny was so professional and kindly helped me find the perfect car for my fami I had an excellent experience here purchasing my new Hyundai Santa Fe. Jinny was so professional and kindly helped me find the perfect car for my family. She was a very honest seller which I really appreciated. Would definitely recommend Jinny to anyone who is looking for a new car from Hyundai! More
by Lemongurl
Employees Worked With
Jinny Min
November 07, 2016
Happy We're happy with our new car thanks to Frankie Martinez for his support and advice. You're amazing guys. Congratulations. Universal Hyundai is an We're happy with our new car thanks to Frankie Martinez for his support and advice. You're amazing guys. Congratulations. Universal Hyundai is an amazing place. More
by Mando74
November 06, 2016
Experience at Hyundai My family and I are returning customers for years now and I always leave with a vehicle but next time in 6 yrs I hope to have a smaller payments lol My family and I are returning customers for years now and I always leave with a vehicle but next time in 6 yrs I hope to have a smaller payments lol the staff at universal is always respectful and helpful Alex is a very good representative she answered all my questions in a timely fashion Good luck to you all More
by donna241967
Employees Worked With
November 04, 2016
My experience was amazing. Great deal, dealer, EXCELLENT PRICE, people! This is my second time in this dealer an I recommend it to everybody. I love my new car! Great deal, dealer, EXCELLENT PRICE, people! This is my second time in this dealer an I recommend it to everybody. I love my new car! More
by lunacynthia30
Employees Worked With
Felix Matos, Juan Morales
November 04, 2016
Walked in tired, walked out happy I was weary that I wasn't going to walk out with a car which I desperately needed. Abdiel worked with us through the various concerns we had a great e I was weary that I wasn't going to walk out with a car which I desperately needed. Abdiel worked with us through the various concerns we had a great experience overall. More
by barreiroyara
Employees Worked With
Abdiel Da Gracia
