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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
October 01, 2016
2017 Santa Fe purchase experience The knowledgeable and professional staff made the experience a positive one. We were greeted immediately and welcomed to the dealership. The salesman The knowledgeable and professional staff made the experience a positive one. We were greeted immediately and welcomed to the dealership. The salesman listed to what we were looking for and then showed us several vehicles that met our requirements. The salesman knew the product very well and demonstrated the features very effectively. More
by kim.mccreight
Verified Customer
October 01, 2016
Jorden's Veloster Review Service was excellent and I'm very happy with my brand new car! Eric was a great help with everything I needed! Thank you again universal Hyundai Service was excellent and I'm very happy with my brand new car! Eric was a great help with everything I needed! Thank you again universal Hyundai More
by jorden.miles25
Employees Worked With
Luis Narvaez, Juan Morales
September 30, 2016
Happy Customer Every single person I came in contact with was accommodating, knowledgeable, and professional. It was a great car buying experience and I can't recomm Every single person I came in contact with was accommodating, knowledgeable, and professional. It was a great car buying experience and I can't recommend them enough. More
by sylvette.rivera
September 30, 2016
Great service i couldnt be any happier not just with my purchase but with the great service i received. Special Thanks to Raul Martinez for the 5 star service he p i couldnt be any happier not just with my purchase but with the great service i received. Special Thanks to Raul Martinez for the 5 star service he provided not to just me but my uncles recent purchase as well. More
by Dhayanara
September 30, 2016
Excellent! Thank you to team and to Luis Martínez and Jose Cepeda. I am really happy with the experience. If you need a car feel free to contact them. Thank you to team and to Luis Martínez and Jose Cepeda. I am really happy with the experience. If you need a car feel free to contact them. More
by Sashy
September 29, 2016
The Pleasure of Owning a Hyundai Tucson Limited! The 2016 Hyundai Tucson Limited has all the features and comforts of any vehicle of its size in all of the USA! The price and safety features is secon The 2016 Hyundai Tucson Limited has all the features and comforts of any vehicle of its size in all of the USA! The price and safety features is second to none because I tried several brands and they were way over priced for the same features! This vehicle is the BEST I have ever OWNED after 50 years of buying cars and trucks! I will always treasure the pleasure of owning A Hyundai Tucson Limited! Amen and Amen! Joseph and Leslie Tiner More
by tinerj
Employees Worked With
Juan Colon, Juan Morales
September 27, 2016
Best experience My dealer, Steve got me in the car I wanted and was able to work with me. He was very knowledgeable and the finance manager was great. My dealer, Steve got me in the car I wanted and was able to work with me. He was very knowledgeable and the finance manager was great. More
by ashleystarconder
Employees Worked With
Steven Rivera
September 27, 2016
Amazing Dealership This dealership is amazing, by far the greatest i have been to, the staff was fast and got me the best deal. Also it was an extremely professional env This dealership is amazing, by far the greatest i have been to, the staff was fast and got me the best deal. Also it was an extremely professional environment. More
by brandonmh1998
Employees Worked With
Adam Revak, Ivan Murillo
September 27, 2016
Review I received excellent service. Everyone at the dealership was extremely helpful. My sales rep was very knowledgeable and walked me through the whole pr I received excellent service. Everyone at the dealership was extremely helpful. My sales rep was very knowledgeable and walked me through the whole process. This is something I would defiantly do again. More
by alvin.medina14
Employees Worked With
September 27, 2016
New Car Overall experience was most excellent the sales person Darrin Diaz was very helpful and guided me thru the whole process I have been a long time cus Overall experience was most excellent the sales person Darrin Diaz was very helpful and guided me thru the whole process I have been a long time customer of Universal Hyundai with about 6 vehicles bought thru the 18 yrs. I've been in Central Florida Thanks More
by rsuarez10
Employees Worked With
