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Universal Hyundai
Orlando, FL
4,274 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,274 reviews
September 26, 2016
Wonderful experience I usually have an uneasy feeling about dealing with car salesmen. After doing business with Cesar Alegre, I absolutely have a different outlook. He t I usually have an uneasy feeling about dealing with car salesmen. After doing business with Cesar Alegre, I absolutely have a different outlook. He took his time to help me pick out the right vehicle for me without making me feel pressured into making a decision. He made sure I was happy and even went out of his way to show me the features on the vehicle such as blue tooth and helped me sync my cell phone. He worked numbers out for me and was able to find a vehicle that I truly love and helped me stay within a price range that I can afford. I highly recommend Mr. Alegre to anyone that wants to purchase a vehicle. Definitely worth my hour drive to get there. More
by Superman
Employees Worked With
September 25, 2016
Everyone was friendly and helpful. It's a great dealership with great people that work with everyone that is truly interested in purchasing a vehicle. This is our second vehicle from th It's a great dealership with great people that work with everyone that is truly interested in purchasing a vehicle. This is our second vehicle from this dealership and I can truly say service is great and facilities neat and clean. Very hospitable people. More
by agapeloves
Employees Worked With
September 25, 2016
A+++++ I had a great experience and was definitely taken care of! Staff was friendly and will recommend them to any others I know. Great customer service! I had a great experience and was definitely taken care of! Staff was friendly and will recommend them to any others I know. Great customer service! More
by maeganhand
Verified CustomerEmployees Worked With
Robert Stumpf
September 25, 2016
Excellent Teodoro Seminario was excellent! I have dealt with him before so this is my second vehicle I have purchased from him and both times, I have great expe Teodoro Seminario was excellent! I have dealt with him before so this is my second vehicle I have purchased from him and both times, I have great experiences with him. He friendly and very professional and knows how to treat his customers. He answered all my questions and the transaction was awesome! I would recommend him to anyone!! More
by Puqui15
Employees Worked With
Teodoro Seminario
September 24, 2016
Jason B Had a good experience at the dealership, if in the future ill buy another hyundai, i will definitely buy at this dealership again. Was helped as soon Had a good experience at the dealership, if in the future ill buy another hyundai, i will definitely buy at this dealership again. Was helped as soon as i walked in and before i walked out with the car, i was taught everything i needed to know about the car which is a PLUS. More
by sgtjasonb7
Employees Worked With
September 24, 2016
N/A not that very happy with the financing, very disappointed, they could have done a better job and not hid to many pointless fees! And be more straig not that very happy with the financing, very disappointed, they could have done a better job and not hid to many pointless fees! And be more straight foward! More
by g.ashby1994
September 24, 2016
Dealership and Salesman Review Great service and super salesman Adam Karlski....this dealership goes up and beyond their services....we are very pleased with the way we were welcome Great service and super salesman Adam Karlski....this dealership goes up and beyond their services....we are very pleased with the way we were welcomed....will be back for another automobile.. More
by smcgahee
Employees Worked With
September 23, 2016
Santa fe Compre una SUV santa fe 2017 and Luis Narvaez bring an excellent service. Universal hyundai was good and very happy. Wuold recommend anyone to come on Compre una SUV santa fe 2017 and Luis Narvaez bring an excellent service. Universal hyundai was good and very happy. Wuold recommend anyone to come on and buy a car here. More
by mdc_moreno
Employees Worked With
Luis Narvaez
September 23, 2016
Outstanding service I was very impressed with Enrique's customer service skills. He made us feel at home and answered all of our questions and concerns with a smile and a I was very impressed with Enrique's customer service skills. He made us feel at home and answered all of our questions and concerns with a smile and a lot of patience. Thank you for being such great help and if you want a great experience while searching for your next vehicle, then you need to visit Enrique. More
by AndresLues1
Employees Worked With
Enrique Zegarra
September 23, 2016
Wonderful service Enrique was our sales person. He has very knowledgeable and helpful. Our experience was delightful and hassle free. I will definitely come back and se Enrique was our sales person. He has very knowledgeable and helpful. Our experience was delightful and hassle free. I will definitely come back and send people to this dealership and highly recommend Enrique! More
by Fred123
Employees Worked With
Enrique Zegarra
