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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
September 08, 2016
Great services Thanks Luis Martinez for your great services, this is my 2nd cars that's I buys here, thanks you for make the different. I will never change this plac Thanks Luis Martinez for your great services, this is my 2nd cars that's I buys here, thanks you for make the different. I will never change this place. More
by frankie_rosa
Verified CustomerEmployees Worked With
Luis Martinez
September 08, 2016
GREAT ATTENTION!!! I'm really happy with the attention and service from the Universal Hyundai dealer, excellent presentation of their vehicles, I especially like the pe I'm really happy with the attention and service from the Universal Hyundai dealer, excellent presentation of their vehicles, I especially like the permissibility of test vehicle satisfaction, thank you very much... Gerardo Morales More
by gamorales66
September 08, 2016
Pursuit of Happinesd Before arriving, I talked with a sales person over the phone& explained my financial situation. In deed, they could help me with purchasing a new vehi Before arriving, I talked with a sales person over the phone& explained my financial situation. In deed, they could help me with purchasing a new vehicle. After gathering all my info, selecting a vehicle that accommodated my needs, I was driving my new 2017 Hyundai Elantra!! Thanks again Universal Hyundai for making this a great experience! More
by swhite0516
Employees Worked With
Jacob McNeely, Jinny Min, Ivan Murillo
September 08, 2016
Great experience buying my new car. My salesperson was very informative and went above and beyond in helping me find the car I wanted and at a great price. buying my new car. My salesperson was very informative and went above and beyond in helping me find the car I wanted and at a great price. More
by trudeldominique
Employees Worked With
Teodoro Seminario
September 08, 2016
Hyundai Review The dealership was fantastic to work with. They made sure all needs were met and were very reasonable with prices. Darrin was the person I worked wi The dealership was fantastic to work with. They made sure all needs were met and were very reasonable with prices. Darrin was the person I worked with directly and he was very thorough with his description of the vehicle. He also worked to ensure that I got the car for a price that I could afford! Overall, this was a wonderful experience and I would definitely be interested from buying or leasing from this dealership and dealer again in the future. More
by b-rambadt
September 08, 2016
Salesman of the year We called Carlos Roman on the phone to discuss what we were looking for. Two quick calls later and we were on our way to universal hyundai. With in We called Carlos Roman on the phone to discuss what we were looking for. Two quick calls later and we were on our way to universal hyundai. With in three hours we were out the door with our new sonata which included a test drive and complete detailed demonstration. Job well done. More
by RichardlNease
September 08, 2016
Great The people were friendly and courteous. I would recommend Universal Hyundai to all my family and friends. Love the variety of renowned vehicles. Ou The people were friendly and courteous. I would recommend Universal Hyundai to all my family and friends. Love the variety of renowned vehicles. Our salesman Robert was attentive to our needs and was very patient with our decision. I would definitely be back when we need another car. More
by wendioverton
Employees Worked With
Robert Stumpf
September 08, 2016
Excelent 100% satisfecha con el trato brindado por el vendedor Michael y demás personal del Dealer Hyundai mi familia y yo estamos encantados con el vehículo. 100% satisfecha con el trato brindado por el vendedor Michael y demás personal del Dealer Hyundai mi familia y yo estamos encantados con el vehículo. Gracias More
by awy27
Employees Worked With
Michael Maccallum
September 08, 2016
Universal Hyundai Is The Best! Universal Hyundai is all about low pressure sales. They make the entire car buying process a pleasurable experience. I am so glad I came back to Unive Universal Hyundai is all about low pressure sales. They make the entire car buying process a pleasurable experience. I am so glad I came back to Universal Hyundai! More
by fielderma
Employees Worked With
September 07, 2016
Love my Tucson My salesman Frankie was great. He never pressured me. I went back 3 times before i purchased. He realized I had things to work out first. He explained My salesman Frankie was great. He never pressured me. I went back 3 times before i purchased. He realized I had things to work out first. He explained and set up things for me before I left the showroom. He continues to call and check on me. You can he assured, I will recommend him to all my friends and family that are looking to buy a car. More
by sheila1223
