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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
October 27, 2015
Very smooth process I was able to easily lock in pricing over the phone with Marouane prior to arriving at the dealership. This made for a very enjoyable and smooth tran I was able to easily lock in pricing over the phone with Marouane prior to arriving at the dealership. This made for a very enjoyable and smooth transaction. Thank you! More
by LINDSAY.FAMILY11
Verified Customer
October 27, 2015
Hyundai experience Employees were courtesy, efficient and to the point. We were able to locate a vehicle, discuss price and make a deal relatively quickly. The staff und Employees were courtesy, efficient and to the point. We were able to locate a vehicle, discuss price and make a deal relatively quickly. The staff understood our time concerns were able to expedite the process to out satisfaction. More
by SMJONES1082
Employees Worked With
Raul Martinez, Klayfhord Lazo
October 27, 2015
Happy Customer We have been thinking about purchasing a new vehicle for over six months. We narrowed our search down to a BMW X5, a Lexus RX, a Hyundai Sante Fe or a We have been thinking about purchasing a new vehicle for over six months. We narrowed our search down to a BMW X5, a Lexus RX, a Hyundai Sante Fe or a Hyundai Tucson. After a lot of research we narrowed it down to Hyundai. Once my wife saw the 2016 Tucson, the decision was made and we purchased the one we wanted (Color, Model, Accessories). My wife loves it, as she is the primary driver. She is extremely happy with all the features of the Tucson. More
by FLYNNROBERT44
Employees Worked With
Felix Matos, Marouane Bennani
October 26, 2015
salesperson Victor was a great salesperson and helped a lot. was very connective and well professiona. the crew was well engaged and also helped a ton. the price Victor was a great salesperson and helped a lot. was very connective and well professiona. the crew was well engaged and also helped a ton. the price was well and everything went smoothly. More
by NINFA.BUSTOS
October 26, 2015
Great service During the buying process was very attentive towards our needs and situations. The dealer was well educated to his profession, as well as friendly tow During the buying process was very attentive towards our needs and situations. The dealer was well educated to his profession, as well as friendly towards his clients. More
by Ruben6
October 26, 2015
10/10 Overall I am very happy with our vehicles as well as how we were treated at Universal Hyundai. I will definitely recommend this dealer in the future Overall I am very happy with our vehicles as well as how we were treated at Universal Hyundai. I will definitely recommend this dealer in the future More
by ANNI.ERICKSON
Employees Worked With
Jonathan Cruz, Juan Colon
October 26, 2015
excellent Amazing exprerience, very professional and patient, all the staff is extremely helpful and work with you to find the right vehicle for you and your fa Amazing exprerience, very professional and patient, all the staff is extremely helpful and work with you to find the right vehicle for you and your family More
by STHILAIRE.JENNIFER
Employees Worked With
Pedro Tavares
October 25, 2015
Customer Service Excellence!!!! I recently visited Universal Hyundai to research a vehicle for my child. The customer service I received from Hector Colon and his Manager Jose Ceped I recently visited Universal Hyundai to research a vehicle for my child. The customer service I received from Hector Colon and his Manager Jose Cepeda was second to none. The knowledge base that Hector shared about the Sonata was exactly what I needed to make an informed decision. I will be purchasing within the next few weeks and with Hector's help I've already made my decision to purchase at Universal Hyundai. Thank you Hector you're a gem. More
by Smiley2
October 24, 2015
Extremely pleasant experience!!! I went to help my sister to buy her first car. Since we have never had a car loan before, I was a little bit hesitant about the idea of get one. But u I went to help my sister to buy her first car. Since we have never had a car loan before, I was a little bit hesitant about the idea of get one. But universal Hyundai has the most friendly & professional sale/managers I have ever dealt with. They treat us with the respect every costumer deserves & listen to your needs. Thanks to them my sister got a beautiful Hyundai sonata. We could not be happier with our desicion! Thank you to the Family of Universal Hyundai for helping us to get the best car at the best of the deals. I will recommend friends and family to buy car(s) from them! More
by Mily
October 24, 2015
Excellent finding solutions! Great customer service, since we got there our salesperson (Robert Murphy) never stopped in finding us a car, with our specification and in our price Great customer service, since we got there our salesperson (Robert Murphy) never stopped in finding us a car, with our specification and in our price range. Very happy and satisfied with every single attention the had with my family More
by Junely
Employees Worked With
Robert Murphy
