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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
April 24, 2023
Excelente service. Chris gave us the best deal and we're very satisfied! Thank you Universal Hyundai. Chris gave us the best deal and we're very satisfied! Thank you Universal Hyundai. More
by PPENNA2003
Verified CustomerEmployees Worked With
April 22, 2023
I was treated very professionally by the sales rep. The transaction was very smooth indeed. The transaction was very smooth indeed. More
by STRIPES547
April 22, 2023
Great auto dealer , I had the honor and pleasure to speak with Janlique V. We exchanged for about a week through text showing me different color cars style Janlique is awesome! she worked with me, Patient, with Janlique V. We exchanged for about a week through text showing me different color cars style Janlique is awesome! she worked with me, Patient, informative, and professional, you did not feel no pressure. This was my first time purchasing a car and I felt so at ease did not feel rushed and most of all she help worked around my budget. If you looking for a genuine, friendly professional dealership, this is the place to go. I am happy my first car is purchased here at Universal Hyundai dealership. More
by 143IVELISSE
April 22, 2023
The wait time was a bit long for a very simple issue but the cafe area allowed for me to work effectively. Roller is exceptional with his service. Polite efficient and made me feel welcomed and cared about. the cafe area allowed for me to work effectively. Roller is exceptional with his service. Polite efficient and made me feel welcomed and cared about. More
by VINCAMPBELL
Employees Worked With
Tyler
April 22, 2023
The whole staff was amazing Angel Alex and Frankie went above and beyond super satisfied above and beyond super satisfied More
by ALEXAAPONTE0324
Employees Worked With
April 20, 2023
Obviously my experience with universal Hyundai has been above and beyond my expectation. Between myself and my family we have bought six vehicles from universal Hyundai. And yes sales people very costumer' above and beyond my expectation. Between myself and my family we have bought six vehicles from universal Hyundai. And yes sales people very costumer's service friendly. More
by TLFLOMB04
Employees Worked With
April 20, 2023
It’s the best I have some good deals at this place they are grate and good service are grate and good service More
by ERICKRIVERA69
Employees Worked With
Other Employees :
Jacob Mckinney, Yadriel Morales
April 20, 2023
Assessed my needs and made a recommendation for a car to purchased. I am satisfied with the pick. purchased. I am satisfied with the pick. More
by PHILLIPLEEMORRISON
April 19, 2023
Excellent experience Darrin was great ~ your sales team was amazing thank you all :) I will make sure I refer friends and family ~ was amazing thank you all :) I will make sure I refer friends and family ~ More
by EILEEN.LAMPMAN
