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Universal Mitsubishi
Sherman Oaks, CA
2,087 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,087 reviews
May 06, 2020
Good service. But when I when I went to pick up my car I had to wait 30 minutes to leave because the cashier did not arrive yet. had to wait 30 minutes to leave because the cashier did not arrive yet. More
by JAMESMATURAN
Verified Customer
May 06, 2020
Excellent service! Armen was very detail oriented. Took really good care of customers. I live in LA and come to this dealer for the good service. really good care of customers. I live in LA and come to this dealer for the good service. More
by KATHYLAO
Employees Worked With
May 06, 2020
I feel well taken care of at this dealership. Paul and Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to c Armen are happy to explain things I don't understand. I love the free WiFi and comfy seating. Costs are reasonable and personnel from curbside to cashier are kind and respectful. It is always a good experience coming to Mitsubishi. Thanks for asking about my satisfaction. More
by MMITCHELL9
May 06, 2020
Universal Mitsubishi very great service keep up the great work very great mechanics Service department Customer for a long time Since you guys were at Glendale work very great mechanics Service department Customer for a long time Since you guys were at Glendale More
by FILBERTOCERVANTES728
Employees Worked With
May 05, 2020
I came to dealership for oil change of my vehicle. I was notified of any issues about my vehicle and time when my car will be done! Friendly and prompt service! Highly recommend!!! notified of any issues about my vehicle and time when my car will be done! Friendly and prompt service! Highly recommend!!! More
by vp
Employees Worked With
May 05, 2020
Great service all around. Free Starbucks coffee in the customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. customer lounge! Love it! Paul in Service always gives me VIP treatment...been that way for years. More
by htinla
May 05, 2020
Wonderful! Everyone is great! Excellent service! I will definitely return. They treat you like family. I could not have been more pleased with the service I received. definitely return. They treat you like family. I could not have been more pleased with the service I received. More
by Nurbelyma
May 04, 2020
Armen helped me get my car running again! He’s very friendly and he has good customer service. Will definitely come back for service here friendly and he has good customer service. Will definitely come back for service here More
by EVO_WAYA
Employees Worked With
May 04, 2020
Excellent service from the dealership. Had to wait for my car as I had no way on getting back home. Armen tried to get a rental but they were closed due to covid-19. But even then Armen was very attentive in car as I had no way on getting back home. Armen tried to get a rental but they were closed due to covid-19. But even then Armen was very attentive in making sure I was okay in the waiting room. They had coffee, a TV, and some recliner chairs. Very good experience will definitely be going back. More
by jacarcamo117
Employees Worked With
May 03, 2020
Super good & Professional services I’m Feeling like my home and take care of all issues ones in short time Friendly and very very professional services home and take care of all issues ones in short time Friendly and very very professional services More
by BEKNICK10
