
Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,074 reviews
I love my Mitsubishi Outlander PHEV! The service Dept is great. The staff is very friendly and helpful. I will definitely be back. The prices are reasonable too. The service Dept is great. The staff is very friendly and helpful. I will definitely be back. The prices are reasonable too. More
Service was excellent The service guys are awesome (specially paul) very helpful and willing to work on the price. I came in for an oil change but after inspecting my car The service guys are awesome (specially paul) very helpful and willing to work on the price. I came in for an oil change but after inspecting my car , it had a oil sealant leak they warrantied the seal, and got my oil change for FRee and got my car washed. And if your buying a part that’s expensive ask them to give you a discount and their willing to give you their employee discount these guys are awesome. I would definitely keep coming back to the them More
Excellent service with Paul Very nice and really good reliable service with Mr. Paul!!! They check the car and told me all things what was wrong Fast service! Thank you so mu Very nice and really good reliable service with Mr. Paul!!! They check the car and told me all things what was wrong Fast service! Thank you so much ! More
Great to know that my vehicle is being handled expertly Paul and crew at the service center have always taken expert care of my Mitsubishi. I just got my regular service done along with a few other necessa Paul and crew at the service center have always taken expert care of my Mitsubishi. I just got my regular service done along with a few other necessary upkeep items (brakes etc) and my car drives like a dream again- I feel the difference in how my car drives after the adjustments. It’s helpful to have everything logged into their system since I can lose track when busy. Paul and service specialists help me stay on top of what’s been done and what service is due. More
Special thanks for MR Carlos and Tiki NikogosianAnd Mr Special thanks for MR Carlos and Tiki Nikogosian And Mr Saul Very helpful and nice , I am in car business so I can tell they are really professio Special thanks for MR Carlos and Tiki Nikogosian And Mr Saul Very helpful and nice , I am in car business so I can tell they are really professional and they know they're job .great place to sell and buy car . Highly recommended More
Fast friendly 5 star service They took great care of my car here and always give outstanding customer service, this is the only Mitsubishi dealer I trust with my car. They took great care of my car here and always give outstanding customer service, this is the only Mitsubishi dealer I trust with my car. More
Paul and the crew are GREAT I’ve been taking my car to Paul every year for service. They used to be located in Glendale but i don’t mind making my way to them. He always recommen I’ve been taking my car to Paul every year for service. They used to be located in Glendale but i don’t mind making my way to them. He always recommends what is needed for my car and I trust them entirely. I own a black lancer and that thing gets dirty so often, he ALWAYS gives my car a complimentary wash and I always appreciate it. Thank you Paul for everything!! Universal MITSUBISHI in Duarte is amazing. More
Service was good. Armen was very attentive to customers and assisted with what the customers arrived to take care of at the time of visit. was good. Armen was very attentive to customers and assisted with what the customers arrived to take care of at the time of visit. More
Great customer service! Highly recommend speaking to Paul. My experience has been super amazing. Paul is super helpful, understanding, easy to talk to , very friendly , super knowledgeable about cars, good ad My experience has been super amazing. Paul is super helpful, understanding, easy to talk to , very friendly , super knowledgeable about cars, good advice on how to take care of it. He has a very positive vibe , very motivated character ,very humble, dedicated and consistent. By far best employee I ever met. I feel like every work environment should have someone like Paul because communication is key and that is what he has that makes me want to keep coming back because I know my car is in good hands. More
To late Ike and Saul were very helpful. My problem; is when I drove ALL THE WAY TO THE DEALERSHIP and was treated like trash by Carlos. Drove down on the 26th Ike and Saul were very helpful. My problem; is when I drove ALL THE WAY TO THE DEALERSHIP and was treated like trash by Carlos. Drove down on the 26th of Oct. Tried introducing myself to Carlos and xxxx the guy is rude AF. Telling me the only way I can take the car is if he can run my credit again. I couldn't understand as you all received the check. I told Carlos the check was received by the parts department. He told me, "it doesn't matter I don't have the check in my hand. I asked if he could run my credit with BOFA and he told me no, you all don't do business with BOFA...... never mind. Keep Ike and Saul, they come through xxx I was going to have BOFA void the check. I don't do negative vibes. More