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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,083 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,083 reviews

October 02, 2019

The are best All the employ is professional and the are good respect to the customer when i go for services the do it fast and good totally i like the places More

by ROHAM_ANARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

First service Armen was fantastic! He was courteous, helpful and professional. I appreciate it. I'll come again. Everyone was friendly and professional. Thank to. T More

by TRACEYBYTHESEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
October 02, 2019

Really fast, really great The service was great and fast. The team were friendly and helped me out. I felt like everything they were doing/saying was in my best interest. I’d t More

by mfarfan4693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

EXCELLENT SERVICE I took my car in for some repairs and they work really fast. Paul was the one in charge of my claim and he is very friendly and helpful. He goes ABOVE More

by jacqueliinee94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Outstanding customer service Great work. The staff truly cares about their customers and they explain things clearly about services and provide you with recommendations. Definitel More

by ur_sunshine88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
September 19, 2019

Great Customer Service Called Paul at Universal Mitsubishi about my car not starting. He said the transmission and asc alerts were potentially result of a low battery. He su More

by CHRISO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2019

outstanding customer service as always taking my car in for service was a pleasant experience staff was very helpful and courteous thank you again for all your help More

by mossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2019

40k miles service Amazing customer service and overal service! Have been a loyal customer for over 6yrs. Second car from this dealer... management and customer service More

by alexismstroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
September 15, 2019

30,000 mile service Went in for service Paul was very friendly and helpful which was the best part of my experience. The prices are high though and I wish the car wash af More

by KENIA377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

Great customer serivce Service is always awesome. They always check all possible issue of my car. Service manager Paul and his team are very professional and very helpful. T More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
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