
Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The are best All the employ is professional and the are good respect to the customer when i go for services the do it fast and good totally i like the places All the employ is professional and the are good respect to the customer when i go for services the do it fast and good totally i like the places More
First service Armen was fantastic! He was courteous, helpful and professional. I appreciate it. I'll come again. Everyone was friendly and professional. Thank to. T Armen was fantastic! He was courteous, helpful and professional. I appreciate it. I'll come again. Everyone was friendly and professional. Thank to. Thank you More
Really fast, really great The service was great and fast. The team were friendly and helped me out. I felt like everything they were doing/saying was in my best interest. I’d t The service was great and fast. The team were friendly and helped me out. I felt like everything they were doing/saying was in my best interest. I’d trust them again. More
EXCELLENT SERVICE I took my car in for some repairs and they work really fast. Paul was the one in charge of my claim and he is very friendly and helpful. He goes ABOVE I took my car in for some repairs and they work really fast. Paul was the one in charge of my claim and he is very friendly and helpful. He goes ABOVE & BEYOND!!! He really cares and he should really get a promotion!!! employees like these deserve a raise, I can't be happier the way things turned out and they finished my car before the estimated date. He helped me though out the whole process and he really knows his stuff! I can't emphasis how they go above & beyond & they truly care about satisfying their customers. More
Outstanding customer service Great work. The staff truly cares about their customers and they explain things clearly about services and provide you with recommendations. Definitel Great work. The staff truly cares about their customers and they explain things clearly about services and provide you with recommendations. Definitely recommend this location. More
Great Customer Service Called Paul at Universal Mitsubishi about my car not starting. He said the transmission and asc alerts were potentially result of a low battery. He su Called Paul at Universal Mitsubishi about my car not starting. He said the transmission and asc alerts were potentially result of a low battery. He suggested a call to AAA for a jump start, and if that’s worked I bring it in to check anyway since the car was still under warranty. Turned out it was an old battery (just got the car used). Paul seems like he genuinely cares about your experience, service, and cost saving. He’s not a sale pusher and really tries to give the best advice based on his knowledge of the vehicles. It’s a small facility, but also not super busy. More
outstanding customer service as always taking my car in for service was a pleasant experience staff was very helpful and courteous thank you again for all your help as always taking my car in for service was a pleasant experience staff was very helpful and courteous thank you again for all your help More
40k miles service Amazing customer service and overal service! Have been a loyal customer for over 6yrs. Second car from this dealer... management and customer service Amazing customer service and overal service! Have been a loyal customer for over 6yrs. Second car from this dealer... management and customer service all great. More
30,000 mile service Went in for service Paul was very friendly and helpful which was the best part of my experience. The prices are high though and I wish the car wash af Went in for service Paul was very friendly and helpful which was the best part of my experience. The prices are high though and I wish the car wash after the service was more thorough if the would vacuum the Inside and wash it better More
Great customer serivce Service is always awesome. They always check all possible issue of my car. Service manager Paul and his team are very professional and very helpful. T Service is always awesome. They always check all possible issue of my car. Service manager Paul and his team are very professional and very helpful. They always have time to answer all my question even if they are very busy. More