Universal Mitsubishi

Excellent attention to details I have been a loyal customer for many years. I bought my first Outlander from the Glendale dealership and my car had an excellent run under the care I have been a loyal customer for many years. I bought my first Outlander from the Glendale dealership and my car had an excellent run under the care of the service department before they moved to City of Duarte. Paul Tokatlyan is my go to contact. He is friendly and extremely knowledgeable and he is always very direct and honest about what needs to be done. Now I have a Outlander Sport, and would only trust Paul and his team to take care of my car! More

Friendly and communicative Took my car in for some tranny noise and they fixed it in just a couple days, with even some filter thrown in for free. Kept me informed of the whole Took my car in for some tranny noise and they fixed it in just a couple days, with even some filter thrown in for free. Kept me informed of the whole process and took their time to check for the warranty and to help me pay as low as possible. More

Outstanding experience My experience here is by far beyond my expectations. All thanks to Paul who has always been great not just with his customer service but as well as de My experience here is by far beyond my expectations. All thanks to Paul who has always been great not just with his customer service but as well as delivering and making sure customer happiness I wouldn’t go to any other dealership especially if Paul is not there! Thanks Paul More

Friendly service All the staff was friendly. Zak was really helpful showing us the car we were looking for. Went in on a Monday so it wasn't too busy so that was nice. All the staff was friendly. Zak was really helpful showing us the car we were looking for. Went in on a Monday so it wasn't too busy so that was nice. More

Same Car New Problems They were super helpful, my car is a 2003 and it hasn’t passed the smog test in the last 2 years. It qualified for a waiver and they were assisting me They were super helpful, my car is a 2003 and it hasn’t passed the smog test in the last 2 years. It qualified for a waiver and they were assisting me in the process of getting it to pass again. More

Oil Change and Reccomendations In n Out after 1 Hour, Mr. Paul save me Money & Hassle by recommending to Change my Battery which is BAD & Almost on the 3 Year warranty period whi In n Out after 1 Hour, Mr. Paul save me Money & Hassle by recommending to Change my Battery which is BAD & Almost on the 3 Year warranty period which is on December. More

Tiki is nice, helpful and knowledgeable I am a first time buyer, and I was really nervous. I had done a lot of internet research about the car I was interested, but the actual process was st I am a first time buyer, and I was really nervous. I had done a lot of internet research about the car I was interested, but the actual process was still kinda nerve wracking. After the test drive with Tiki, I felt so comfortable knowing that she was going to at least help me get going in the right direction. By the time we were done I happily walked away with a fantastic deal, a great car, and the confidence of knowing that I have Tiki and her team at my side. More

Super cool experience. Very friendly and easy to work with! All the sales people were super duper cool. The sales manager worked hard to get us approved and comfortable befo Very friendly and easy to work with! All the sales people were super duper cool. The sales manager worked hard to get us approved and comfortable before we left the dealership. More

Oil change Went for a normal maintenance routine and I made reservations and they took care of me. I was pleased with service and the waiting room. Went for a normal maintenance routine and I made reservations and they took care of me. I was pleased with service and the waiting room. More

Always Great Service Always very professional and no pressure ever. Appointment times are true and wait time if you need to stick around is not overly long. Car was wash Always very professional and no pressure ever. Appointment times are true and wait time if you need to stick around is not overly long. Car was washed when returned to me - that’s great service! More