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Universal Mitsubishi

Sherman Oaks, CA

4.9
1,849 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,849 reviews

September 29, 2018

Great dealership I went in for service and Dennis and Paul are both very helpful. They were fast and friendly and great coffee and access to internet. More

by jayleen.sandoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
September 27, 2018

Tiki is the best!! I got my 2017 Mercedes Benz C 300 class from Tiki, she helped a lot, my English no good, she google translate the deal, she helped so much, thank you More

by Yao1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Great service and got a great car I bought a 2017 honda civic hatchback and this car has been great to have and recommend this dealership to anyone looking for a car More

by MRBRANDONSANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Good experience Good place to come to but a car or get your car serviced. It seemed as though there were many returning customers also which shows that they are doing More

by MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2018

Great Service and professionalism Great overall service and extreme professionalism. Every detail regarding service of vehicles explained and laid out. Respectfulness and efficiency by More

by Ursus19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Mitsubishi Lancer 2016 Both Paul and Dennys was detailed and helpful for what my car needs. They were able to get my brakes replaced for a good price. More

by DAVESAGUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
September 23, 2018

Oil Change Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. More

by KEYPOINTEBALLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
September 23, 2018

A little shady.in financing Sorry but I don’t have a good experience with the financial person trying to force Gap insurance and extend warenty.so just say no and they are not ha More

by Rustynail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
September 22, 2018

Recall I went in for a recall. Dennys helped me out and he was really kind and helpful. They explained the recalls and informed me that one of the recalls w More

by JOANG1995
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
September 22, 2018

Service made easy The whole experience was quick and easy. Our questions were answered, we were given a time and our car was ready. It was hassle free. More

by SWATUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
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