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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
August 12, 2023
They were courteous, attentive, caring and forthright about everything that they promised and delivered on everything. about everything that they promised and delivered on everything. More
by Adell_jeremy
Verified Customer
August 12, 2023
Representative Paul has been very helpful in the analysis of the car issues. Possible solutions were explained clearly. Thank you! of the car issues. Possible solutions were explained clearly. Thank you! More
by FUNGHO1VLN
August 11, 2023
Armen is great, Highly recommend ! !it's so easy to please they really concerned about your problem. !it's so easy to please they really concerned about your problem. More
by JOBIN6411
Employees Worked With
August 10, 2023
ARMEN HELPED ME OUT FAST SERVICE I WAS NOT DISAPPOINTED THANK YOU WILL DEFINITELY COME BACK THANK YOU WILL DEFINITELY COME BACK More
by STAYHUMBLE7777777
Employees Worked With
August 07, 2023
Great customer service Paul was very helpful the entire time and went beyond to help time and went beyond to help More
by Greg orkins
Employees Worked With
August 07, 2023
Very accommodating and it's so easy to. please they really concerned about your problem. please they really concerned about your problem. More
by BDOZA1977
Employees Worked With
August 06, 2023
Paul (The general manager) of Mitsubishi Universal Dealership really went above and beyond with my Car’s service like no other Dealership would! I highly recommend coming here for all you Mitsubishi C Dealership really went above and beyond with my Car’s service like no other Dealership would! I highly recommend coming here for all you Mitsubishi Car owners!! I’ll be coming back when my car needs service again! 13/10 🌸 More
by VICTORIA
Employees Worked With
August 06, 2023
Great customer service. Good people. Service department staff are wonderful especially Paul and Armen. They are very helpful. Good people. Service department staff are wonderful especially Paul and Armen. They are very helpful. More
by IRISGRACE1670
August 05, 2023
always a great service, the information is timely fast service excellent coffee thank you very much . service excellent coffee thank you very much . More
by TAVOANDRES2008
August 04, 2023
Best Service! Paul was extremely helpful and help this process be stress free! 10/10 for sure! Highly recommended! Paul was extremely helpful and help this process be stress free! 10/10 for sure! Highly recommended! More
by DEREKBUTLERBOOKINGS
