Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
2,062 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,062 reviews
July 22, 2023
As always I’m so grateful for Paul. I was hearing a lot of noise from my car’s breaks and didn’t feel safe driving it. I called the service department the day before and talked to Paul I was hearing a lot of noise from my car’s breaks and didn’t feel safe driving it. I called the service department the day before and talked to Paul and told him it was urgent that I bring my car in. It was last minute but he sensed the urgency and asked me to bring it in the next morning. I also told him I needed a quick turnaround. He said 2 to 2-1/2 hours. He had my breaks replaced in record time, about an hour. My breaks were fixed. No more noise. So thankful for Paul’s help. More
by LINEAT5
Verified CustomerEmployees Worked With
July 21, 2023
Very Professional and a Excellent Staff. Very Knowledgeable and Understanding. I Would Recommend to Others. Very Knowledgeable and Understanding. I Would Recommend to Others. More
by SNYLAND22
Employees Worked With
July 17, 2023
Good service every time I come. The staff is friendly and knowledgeable about my vehicle. The staff is friendly and knowledgeable about my vehicle. More
by JAZMIN923561956
July 16, 2023
Always great, honest service. No surprises. Armen provides excellent Service, with clear explanations and great patience. No surprises. Armen provides excellent Service, with clear explanations and great patience. More
by Jim Chadwick
Employees Worked With
July 15, 2023
Quick and efficient service, knowledgeable and friendly staff! Thanks again for working around my schedule! staff! Thanks again for working around my schedule! More
by smh318
July 14, 2023
Fast and easy. Was able to help me not spend too much money on extra services. Was able to help me not spend too much money on extra services. More
by SAIDNICK91
Employees Worked With
July 14, 2023
Wonderful service very fast response goes above and beyond thank you Paul and the universal Mitsubishi family beyond thank you Paul and the universal Mitsubishi family More
by Mjmobb
Employees Worked With
July 13, 2023
Paul was very helpful I'm glad I meet him services was very good so I'm happy with every thing very good so I'm happy with every thing More
by IJ6701959
Employees Worked With
