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Universal Mitsubishi
Sherman Oaks, CA
2,182 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,182 reviews
November 24, 2025
I've just had one of the biggest repairs on my evo x. I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my car the difference on it is like day and night. My car feels way smoother on the road. If you're looking to buy evo parts, please come by this shop they will help you or just looking for a trusted mechanic Paul is the guy to contact. Thank you Paul and Johnny for taking care of my car. More
by NIGHTLIFEEDC016
Verified Customer
November 22, 2025
Quick service, Excellent staff (Paul and Armen) who diagnose the issue and resolve it instantly diagnose the issue and resolve it instantly More
by marcelo
Employees Worked With
November 20, 2025
Great customer service. Friendly people make you feel at home willing to work with you as well.. Friendly people make you feel at home willing to work with you as well.. More
by black_mane77
November 17, 2025
I've been coming here for 2 years now. Amazing service every single time. Can't recommend them enough! Amazing service every single time. Can't recommend them enough! More
by ahinsky
Employees Worked With
November 07, 2025
Quick service, Excellent staff (Paul and Armen) that diagnoses the issue and resolves it instantly. diagnoses the issue and resolves it instantly. More
by alkotol
November 04, 2025
Good knowledge and provide friendly customer service. However, it could be faster service during weekdays. However, it could be faster service during weekdays. More
by Yavo
Employees Worked With
November 01, 2025
Other then the car I lujesx, the banger Andy was very nice and helpful, but once he secured the vehicle purchase was complete, he went back to his normal self, not knowing the customers who just purchas nice and helpful, but once he secured the vehicle purchase was complete, he went back to his normal self, not knowing the customers who just purchased a car.. he also ran me and my wife’s credit with out our consent. When I talked with Andy over the phone I told him that I would be financing the car they my bank. So when got a notification on my phone alerting me that universal Mitsubishi ran my credit me and my wife were very upset. Keep in mind I had drove from San Diego county to come see the car. More
by cancer63
Employees Worked With
Andy the manager
November 01, 2025
Customer service is great. Staff is very informative, attentive, and flexible. Will definitely go back!!! Staff is very informative, attentive, and flexible. Will definitely go back!!! More
by TERRYSALV
Employees Worked With
October 31, 2025
Service center was very helpful! Took care of a recall on our 2015 Outlander and were very friendly and timely. Thanks so much! Took care of a recall on our 2015 Outlander and were very friendly and timely. Thanks so much! More
by MLB88
Employees Worked With
October 31, 2025
Service center always helps me with my bmw i purchased from there dealership. The manager Paul is great to me and always takes care of my needs! from there dealership. The manager Paul is great to me and always takes care of my needs! More
by EDDIE.S1410
Employees Worked With
