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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
June 04, 2021
This dealership never disappoints. They are true professionals and working with them is always a pleasure. I’ve been a client for several years and have purchased four vehicles with Billy K. Highly professionals and working with them is always a pleasure. I’ve been a client for several years and have purchased four vehicles with Billy K. Highly recommend you stop by and see for yourself. More
by Abby
Verified CustomerEmployees Worked With
Billy King
June 03, 2021
Fue una experiencia muy agradable porque logre conseguir el vehículo con las condiciones presupuestales acordes con mi presupuesto, fue muy ameno el servicio. Gracias por solucionar mis requerimientos el vehículo con las condiciones presupuestales acordes con mi presupuesto, fue muy ameno el servicio. Gracias por solucionar mis requerimientos More
by OSALDARRIAGA40
June 02, 2021
The people attention is fantasticYou need a new or use The people attention is fantastic You need a new or use car, you have to go universal Nissan. Asking for Williams Sanchez is the best seller. The people attention is fantastic You need a new or use car, you have to go universal Nissan. Asking for Williams Sanchez is the best seller. More
by RONV82
Employees Worked With
June 01, 2021
Car shopping is the pits and needs to be restructured, so the price stated needs no negotiating. Our salesperson was very nice and helpful. She answered all of our questions, but with that said, she still ha the price stated needs no negotiating. Our salesperson was very nice and helpful. She answered all of our questions, but with that said, she still had to go back and forth with the manager to get a price and then the finance dept takes awhile too. I found that nothing said on any of the car dealership ads is true. I love my new car, but that is a sad commentary. I still ranked it 3 stars since they are all basically the same. More
by THESUTHERLANDS
Employees Worked With
Felix Matos, Christy Vargas
May 30, 2021
Sarfaraz Ahmed was great! This was quick and painless and made the whole experience easy! I did not feel pressured or rushed through the whole process! I was able to find the car for me! made the whole experience easy! I did not feel pressured or rushed through the whole process! I was able to find the car for me! More
by Samuel H.
Employees Worked With
May 29, 2021
When our trade in died at the local chick fil a. Universal Nissan sent a very nice sales person, Erick Disla, to see if he could get it started. When he couldn't, he took us to the dealership and Universal Nissan sent a very nice sales person, Erick Disla, to see if he could get it started. When he couldn't, he took us to the dealership and helped us make a deal on a new rogue. He made us laugh all the way through the process. As did the financial officer. I would definitely recommend this dealership and Erick. More
by Sarahboesch
Employees Worked With
Erick Disla
May 29, 2021
Hello. I had diagnostics run on my Nissan Rogue transmission. They said the car transmission was completely broken and needed a new transmission. The estimate was around $4200. I later found out th transmission. They said the car transmission was completely broken and needed a new transmission. The estimate was around $4200. I later found out that those CVT transmissions were originally defective by Nissan and there is a class action lawsuit on that. They have not provided the diagnostics report either. Not very impressed. More
by ZAF
May 28, 2021
Julian our salesperson was great. Took time with us and really helped the process. Followed up after the sale which was great. I would recommend Julian anytime. really helped the process. Followed up after the sale which was great. I would recommend Julian anytime. More
by CRWEISS54
May 28, 2021
Erick Disla is hands down one of the best car salesman I have ever had to deal with. I have purchased several vehicles in my lifetime and no experience has been better then with Erick. Not only did Erick he have ever had to deal with. I have purchased several vehicles in my lifetime and no experience has been better then with Erick. Not only did Erick help me find a Nissan Titan Pro-4X, he found it in the color I wanted and kept it within i price range that worked for me. Erick is understanding of what customers want and is the furthest thing from your stereotypical pushy car salesman. You won’t regret ever purchasing a vehicle from him, if you’re in the market, Erick is your go to guy. More
by Noel De Jesus
Employees Worked With
Erick Disla
May 27, 2021
The staff were all very friendly and my agent Andrew and his manager Deya were both extremely helpful and worked with me to make the deal happen his manager Deya were both extremely helpful and worked with me to make the deal happen More
by AKSHAYKHEMLANI
