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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
May 07, 2021
My service there is always great. My advisor Jonathan Arocho is knowledgeable and friendly. My times there are usually short and if I add things to do he always lets me know it will take longer than norm Arocho is knowledgeable and friendly. My times there are usually short and if I add things to do he always lets me know it will take longer than normal. 😊 More
by FUENTES0665
Verified Customer
May 07, 2021
It is my favorite dealer because the staff always want to help you to resolve any issues. They have a great cafeteria with such a good taste. help you to resolve any issues. They have a great cafeteria with such a good taste. More
by EMERALDACUPUNCTURE
Employees Worked With
May 07, 2021
Di not fix problem paid a bunch of moneyCracked the Di not fix problem paid a bunch of money Cracked the dashboard window and refused to take responsibility. Called to complain, was transferd to some m Di not fix problem paid a bunch of money Cracked the dashboard window and refused to take responsibility. Called to complain, was transferd to some manager sane answer. More
by B.ALBAN20
May 07, 2021
Amazing service and information. Thank you for all your patience and help. It was a pleasure shoping and excellente shopping experience. Thank you Julian for all. patience and help. It was a pleasure shoping and excellente shopping experience. Thank you Julian for all. More
by Ambar
Employees Worked With
May 07, 2021
I had a great experience getting my car serviced at Universal Nissan! Jonathan and Himanshu were both very nice and answered questions I had about my car! The actual car service was also faster than I Universal Nissan! Jonathan and Himanshu were both very nice and answered questions I had about my car! The actual car service was also faster than I expected so I was very impressed! More
by cmv112
Employees Worked With
Himanshu Patel, Jonathan Arocho
May 07, 2021
Have been doing business with Universal Nissan since 2003. I always get great service and awesome vehicles with a friendly smile and take care of all my requests in a timely fashion, 2003. I always get great service and awesome vehicles with a friendly smile and take care of all my requests in a timely fashion, More
by SUSANDALEY30
May 07, 2021
Awesome service and I will recommend to my friends and family. Service department is very helpful and knowledgeable and amenities are perfect than other Nissan of the area family. Service department is very helpful and knowledgeable and amenities are perfect than other Nissan of the area More
by mrgroup2000
Employees Worked With
May 06, 2021
Everything done in timely manner. I do not know what else to write. The staff is nice. The place is clean. The bathrooms are clean. They offered water. else to write. The staff is nice. The place is clean. The bathrooms are clean. They offered water. More
by MARIELYAS.1984
Employees Worked With
May 06, 2021
I did buy my last 3 cars there that says everything..just love ,Nissan great customer service.that all i have to say..thank you love ,Nissan great customer service.that all i have to say..thank you More
by WHITEHORSEEAGLE1
Employees Worked With
