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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
May 06, 2021
Carlos made my experience unique and enjoyable. No pressure experience. I would recommend Universal Hyundai and definitely recommend my friends and family to see Carlos. pressure experience. I would recommend Universal Hyundai and definitely recommend my friends and family to see Carlos. More
by GEORGETOWNGIRL
Verified CustomerEmployees Worked With
Carlos
May 06, 2021
Awesome!!!!!!!!! These guys were great. Well informative. Personally you guys were even better than my own Nissan crew. If you guys were closer you would see me regularly. Thanks much. Keep up the good work Personally you guys were even better than my own Nissan crew. If you guys were closer you would see me regularly. Thanks much. Keep up the good work.🙏🏽🙏🏽🙏🏽🙏🏽 More
by RLANCLOS7
May 06, 2021
I’ve been buying cars from this dealership for years . Although the faces and names have changed. I will still continue to buy cars and get my service at the dealership Although the faces and names have changed. I will still continue to buy cars and get my service at the dealership More
by GERALDZ407
Employees Worked With
Julian is a very good service advisor. Always does me right
May 06, 2021
Universal has done wonders with my car. They covered all of my car issues with the extended warranty I have in place. I was so pleased, especially relocating here from another state. Julian was my advisor b of my car issues with the extended warranty I have in place. I was so pleased, especially relocating here from another state. Julian was my advisor both times. He is so pleasant and personable. He’s great. I would define refer my friends here to Universal Nissan More
by Cadderly16
Employees Worked With
Julian
May 06, 2021
Piezas muy caras , no disponible al momento. El diagnostico lo hicieron mal y encontre piezas suertas despues que me debolvieron el auto como que ya estaba listo . . diagnostico lo hicieron mal y encontre piezas suertas despues que me debolvieron el auto como que ya estaba listo . . More
by Villanuevaracingstud
Employees Worked With
May 06, 2021
I did not but from nissan, i bought a Hyundai. I gave it a 3 because I truly believe they baited me in for a new vehicle in an email but when i got on property they switched everything claiming they had no a 3 because I truly believe they baited me in for a new vehicle in an email but when i got on property they switched everything claiming they had no vehicles left they were trying to sell me in the email. More
by TROY6640
Employees Worked With
Janlique Vazquez at Universal Hyundai
May 06, 2021
Everything done in timely manner. I do not know what else to write. The staff is nice. The place is clean. The bathrooms are clean. They offered water. else to write. The staff is nice. The place is clean. The bathrooms are clean. They offered water. More
by MARIELYAS.1984
Employees Worked With
May 06, 2021
Customer Service was excellent. I would recommend family and family. Universal Nissan is Best then west Coloinal they give better service. Every time service is great and family. Universal Nissan is Best then west Coloinal they give better service. Every time service is great More
by tgordon1988
Employees Worked With
May 06, 2021
Totalmente de acuerdo con el excelente servicio y atención! Amables, serviciales, diligentes, comprensivos y acertados en las sugerencias realizadas, rápida y breve servicio de atención atención! Amables, serviciales, diligentes, comprensivos y acertados en las sugerencias realizadas, rápida y breve servicio de atención More
by SAHARA.MARCHAN
Employees Worked With
Angel Rodriguez
