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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
May 06, 2021
Carlos made my experience unique and enjoyable. No pressure experience. I would recommend Universal Hyundai and definitely recommend my friends and family to see Carlos. pressure experience. I would recommend Universal Hyundai and definitely recommend my friends and family to see Carlos. More
by GEORGETOWNGIRL
Verified CustomerEmployees Worked With
Carlos
May 06, 2021
Awesome!!!!!!!!! These guys were great. Well informative. Personally you guys were even better than my own Nissan crew. If you guys were closer you would see me regularly. Thanks much. Keep up the good work Personally you guys were even better than my own Nissan crew. If you guys were closer you would see me regularly. Thanks much. Keep up the good work.🙏🏽🙏🏽🙏🏽🙏🏽 More
by RLANCLOS7
May 06, 2021
Great experience. Keith, Bill and John we great and the buying experience went very well. I would recommend Universal for someone's next car buying experience. buying experience went very well. I would recommend Universal for someone's next car buying experience. More
by haneynfl
May 06, 2021
1. Stop raising your prices on your long term customers out of nowhere with no real reasoning other than the price just went up. Or switching what type of oil I use without my knowledge. 2. Stop harassing out of nowhere with no real reasoning other than the price just went up. Or switching what type of oil I use without my knowledge. 2. Stop harassing me to give you guys a review on my experience. My experience with here is always trash. Every single time it is something new. 3. I do not want to talk about this on the phone so do not waste my time to call and apologize about the inconvenience but truly do nothing about the situation. If nothing I said is fixable then leave it that and leave me alone. I’ll come when I need service should I choose to. Thanks. Also I don’t know what employees I worked with. I’m giving them 5 stars because this has nothing to do with the workers but with this trash company to begin with. More
by KASSANDRA
Employees Worked With
Jonathan Arocho
May 06, 2021
My advisor Julian, he was very professional on his job, give advise and showed what parts were not expensive for my packet. Everything was done like he said 3 hrs. Pass this to his supervisor. Thank you J give advise and showed what parts were not expensive for my packet. Everything was done like he said 3 hrs. Pass this to his supervisor. Thank you Julian. More
by Rickb1191
Employees Worked With
Julian Advisor
May 06, 2021
Totalmente de acuerdo con el excelente servicio y atención! Amables, serviciales, diligentes, comprensivos y acertados en las sugerencias realizadas, rápida y breve servicio de atención atención! Amables, serviciales, diligentes, comprensivos y acertados en las sugerencias realizadas, rápida y breve servicio de atención More
by SAHARA.MARCHAN
Employees Worked With
Angel Rodriguez
May 06, 2021
I did not but from nissan, i bought a Hyundai. I gave it a 3 because I truly believe they baited me in for a new vehicle in an email but when i got on property they switched everything claiming they had no a 3 because I truly believe they baited me in for a new vehicle in an email but when i got on property they switched everything claiming they had no vehicles left they were trying to sell me in the email. More
by TROY6640
Employees Worked With
Janlique Vazquez at Universal Hyundai
May 06, 2021
Piezas muy caras , no disponible al momento. El diagnostico lo hicieron mal y encontre piezas suertas despues que me debolvieron el auto como que ya estaba listo . . diagnostico lo hicieron mal y encontre piezas suertas despues que me debolvieron el auto como que ya estaba listo . . More
by Villanuevaracingstud
Employees Worked With
