Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,599 reviews
May 06, 2021
Universal has done wonders with my car. They covered all of my car issues with the extended warranty I have in place. I was so pleased, especially relocating here from another state. Julian was my advisor b of my car issues with the extended warranty I have in place. I was so pleased, especially relocating here from another state. Julian was my advisor both times. He is so pleasant and personable. He’s great. I would define refer my friends here to Universal Nissan More
by Cadderly16
Verified CustomerEmployees Worked With
Julian
May 06, 2021
I love Universal Nissan/Hyundai!. My Husband and I have purchased 6 Hyundai's over the years at this dealership. We always feel that we are treated fairly and that the sales team works with honesty and in purchased 6 Hyundai's over the years at this dealership. We always feel that we are treated fairly and that the sales team works with honesty and integrity. Kesia Rivera was my saleperson this visit and she has been extremely helpful! I have my cars serviced there as well and Rhoda is amazing. Customer Service is #1! More
by PEARSON0312
Employees Worked With
May 06, 2021
Muy mala informacion ya que lleve mi vehiculo para un repuesto que tienen que colocar a este modelo y lleve el vehiculo duro casi quince dias y nunca llego. Llame y me informaron que hasta finales de mes repuesto que tienen que colocar a este modelo y lleve el vehiculo duro casi quince dias y nunca llego. Llame y me informaron que hasta finales de mes llega. Si no llamo alla estuviera el vehiculo y no me habian informado.Muy mala atencion More
by BBBTON555
Employees Worked With
Jimmy Casiano
May 06, 2021
Excellent customer service. Great greeting, consistently informing on the status of the service. Advice on the best service for the interest of customer and the vehicle informing on the status of the service. Advice on the best service for the interest of customer and the vehicle More
by LGARCIA7373
Employees Worked With
May 06, 2021
Will was very helpful and made sure that everything went as smoothly as possible. I was able to get two cars which I assumed would be extremely difficult but everything was successful. Couldn’t be happier w as smoothly as possible. I was able to get two cars which I assumed would be extremely difficult but everything was successful. Couldn’t be happier with the service and outcomes. Thank you again. More
by MGTORRES007
May 04, 2021
Erick Disla is a very focused man. You can tell he loves helping people and knows what he is talking about. Wonderful experience. Very friendly person. helping people and knows what he is talking about. Wonderful experience. Very friendly person. More
by katiannahbiggs
Employees Worked With
Erick Disla
May 04, 2021
Erick Disla was very Professional! Knowledgeable! Make the the whole process easier and enjoyable! Would most definitely purchase from him again where ever he is! the the whole process easier and enjoyable! Would most definitely purchase from him again where ever he is! More
by Garnet B
Employees Worked With
Erick Disla
May 02, 2021
Erick Disla offered great service very helpful hands on he helped my daughter last night buy her car and I loved the way he made the process so easy that I came today and purchased a 2021 Nissan Armada he he helped my daughter last night buy her car and I loved the way he made the process so easy that I came today and purchased a 2021 Nissan Armada he even pleased my husband and he’s definitely not the easiest to please ! I’d recommend him to anyone looking to get a car great service More
by Holly Porter
Employees Worked With
Erick Disla
May 02, 2021
Erick Disla was fast, friendly and efficient.I would Erick Disla was fast, friendly and efficient. I would come back hear to buy from him again in the future. The rest of the staff was great too Erick Disla was fast, friendly and efficient. I would come back hear to buy from him again in the future. The rest of the staff was great too More
by Zvlcek1800
Employees Worked With
Erick Disla
