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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
May 01, 2021
Erick was so helpful and walked us through all the steps. He was friendly and made our purchase easier. He also get us through quickly and easily. He was friendly and made our purchase easier. He also get us through quickly and easily. More
by Robert Agosto
Employees Worked With
Erick Disla
May 01, 2021
Erick was very helpful and made our purchase easier and faster. Erick showed us all of the features on the car and made sure we knew how to use them. faster. Erick showed us all of the features on the car and made sure we knew how to use them. More
by Mari Gamez
Employees Worked With
Erick Disla
April 30, 2021
Despite what I've heard, Gilberto made the process quick, easy, and pressure free. He found options within good condition and made it work for my budget easy, and pressure free. He found options within good condition and made it work for my budget More
by ChazzyG91
Employees Worked With
April 30, 2021
Hoy vine al dealer un poco desconfiada pero me voy contenta Erick Disla fue muy amabale y sincero conmigo me voy sinceramente feliz y satisfecha con mi nuevo Nissan Gracias Erick Que Dios Te Bendiga ! contenta Erick Disla fue muy amabale y sincero conmigo me voy sinceramente feliz y satisfecha con mi nuevo Nissan Gracias Erick Que Dios Te Bendiga ! More
by Laura S
Employees Worked With
Erick Disla
April 30, 2021
I’d like to thank Will Morris for helping me shortly after I arrived. He was able to help show me everything I was interested in and answer every single questions and gave me more information I didn’t h after I arrived. He was able to help show me everything I was interested in and answer every single questions and gave me more information I didn’t have. He sure made me feel welcomed to there and has a very personable character he carries with him. He made feel very welcomed to the company. More
by Remington L
Employees Worked With
Will Morris
April 29, 2021
Sarfaraz Ahmed helped me get my first car! I am extremely happy with my experience working with him! I will recommend him to more people! happy with my experience working with him! I will recommend him to more people! More
by Kalyn A.
Employees Worked With
April 27, 2021
Erick disla muy buen vendedor excelente servicio nos ayudó a encontrar la mejor opción para mi esposa y su primer vehículo y al mejor precio possible 100% recomendado de mi parte ayudó a encontrar la mejor opción para mi esposa y su primer vehículo y al mejor precio possible 100% recomendado de mi parte More
by Carlos D’Lima
Employees Worked With
Erick Disla
April 27, 2021
Erick Disla Excelente vendedor exageradamente paciente y amable es una persona dada a que salgas satisfecho y feliz con tu auto y también le quiero dar las gracias al manager Juan Crespo que también me ayud amable es una persona dada a que salgas satisfecho y feliz con tu auto y también le quiero dar las gracias al manager Juan Crespo que también me ayudó con el proceso de compras muy encantada Gracias ! More
by Diana Rivas
Employees Worked With
Erick Disla
April 25, 2021
We had a great experience buying our Nissan Morano at Nissan Universal. Sarfaraz Ahmed was an amazing salesman, very knowledgeable, friendly, no pressure! Finance Department was very professional and t Nissan Universal. Sarfaraz Ahmed was an amazing salesman, very knowledgeable, friendly, no pressure! Finance Department was very professional and the paperwork was easy. We would recommend to our friends and family! More
by bachase4
Employees Worked With
