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Universal Nissan

Orlando, FL

4.5
2,597 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,597 reviews

April 30, 2021

Hoy vine al dealer un poco desconfiada pero me voy contenta Erick Disla fue muy amabale y sincero conmigo me voy sinceramente feliz y satisfecha con mi nuevo Nissan Gracias Erick Que Dios Te Bendiga ! More

by Laura S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 30, 2021 -

Universal Nissan responded

Felicitaciones por su nuevo auto! Gracias por elegirnos para la compra de su nuevo auto!

April 30, 2021

I’d like to thank Will Morris for helping me shortly after I arrived. He was able to help show me everything I was interested in and answer every single questions and gave me more information I didn’t h More

by Remington L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Morris
Apr 30, 2021 -

Universal Nissan responded

We truly appreciate the shared experience. Congratulations on your new ride!

April 30, 2021

Christy V. was very patient in helping me select my vehicle. She also was very attentive to my particular budget and needs in the vehicle More

by uberjosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Vargas
May 03, 2021 -

Universal Nissan responded

Thanks for the great review and for trusting us with your new car purchase.

April 30, 2021

Despite what I've heard, Gilberto made the process quick, easy, and pressure free. He found options within good condition and made it work for my budget More

by ChazzyG91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilberto Gortari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Universal Nissan responded

Thank you for the great review! We strive to provide the very best customer service and deals. Have a great day.

April 29, 2021

Sarfaraz Ahmed helped me get my first car! I am extremely happy with my experience working with him! I will recommend him to more people! More

by Kalyn A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Universal Nissan responded

Congratulations on your first car! We are honored that you chose us for your new vehicle purchase.

April 27, 2021

Erick disla muy buen vendedor excelente servicio nos ayudó a encontrar la mejor opción para mi esposa y su primer vehículo y al mejor precio possible 100% recomendado de mi parte More

by Carlos D’Lima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 28, 2021 -

Universal Nissan responded

Muchisimas gracias!

April 27, 2021

Erick Disla Excelente vendedor exageradamente paciente y amable es una persona dada a que salgas satisfecho y feliz con tu auto y también le quiero dar las gracias al manager Juan Crespo que también me ayud More

by Diana Rivas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 28, 2021 -

Universal Nissan responded

Agradecemos esta maravillosa reseña y que tomaste el tiempo para compartir tu experiencia con nosotros.

April 25, 2021

We had a great experience buying our Nissan Morano at Nissan Universal. Sarfaraz Ahmed was an amazing salesman, very knowledgeable, friendly, no pressure! Finance Department was very professional and t More

by bachase4
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Universal Nissan responded

This was a pleasure to read. We truly appreciate you taking the time to write this review. Congrats on your new Morano, safe journeys!

April 22, 2021

Excellent service! The seller was very attentive and helpful. The service was quick and clear. It's my first experience with the Nissan and it was very favourable More

by Ana Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 23, 2021 -

Universal Nissan responded

Ana, this was great to read and we are happy that Erick Disla was very attentive and helpful made it all favorable here in our Universal Nissan dealership! See you soon!

Apr 28, 2021 -

Universal Nissan responded

Thanks for sharing your experience with us! We will pass this on to Erick. Have a great day.

April 22, 2021

Muy Buena Dynamica Con El Vendedor Erick DislaMi primera Muy Buena Dynamica Con El Vendedor Erick Disla Mi primera experiencia con la nissan Erick me explico todo perfectamente desde el comienzo hasta el fi More

by David Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 23, 2021 -

Universal Nissan responded

Thank you David for sharing this review with us, much appreciated!

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