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Universal Nissan
Orlando, FL
2,396 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,396 reviews
March 21, 2019
Buen servicio Nos dieron un buen trato, conseguimos el precio que queriamos y el pago gracias al esfuerzo del vendedor y del getente. Fueron profecionales, muy agra Nos dieron un buen trato, conseguimos el precio que queriamos y el pago gracias al esfuerzo del vendedor y del getente. Fueron profecionales, muy agradecidos por el servicio. More
by jeanamaro2
Employees Worked With
Helpful March 17, 2019
Not good they REFUSED to give me back all my deposit I was recommended but it turn out to be a bad deal I I was treated like I was a no body between the sales guy and one of the manager whom came to talk I was recommended but it turn out to be a bad deal I I was treated like I was a no body between the sales guy and one of the manager whom came to talk to convince me to let my sister co sign an I did not want that so I left More
by Bad dealer
Employees Worked With
Joel Rivas
March 07, 2019
Cesar was the best!! Cesar made buying a car so simple and easy! We told him exactly what we wanted and he made it happen. No dancing around to try to get more money. And Cesar made buying a car so simple and easy! We told him exactly what we wanted and he made it happen. No dancing around to try to get more money. And we didn't spend the whole day in the dealership. In and out in 3 hours. He was quick, efficient, polite, and really cared! See him whenever you need a new car. Trust me, you'll be glad that you did! More
by alyrae101
Employees Worked With
Cesar Arteaga
February 24, 2019
5 STARS! ?????????? I highly recommend Cesar at Universal Nissan, Orlando! Excellent customer service, efficient, helpful, polite, and really just made this wh ?????????? I highly recommend Cesar at Universal Nissan, Orlando! Excellent customer service, efficient, helpful, polite, and really just made this whole process a breeze! Thank you, Cesar! More
by Jacika33
Employees Worked With
Cesar Arteaga
February 21, 2019
Above and Beyond They are very considerate of time and the process was smooth! Everything was presented thoroughly and I couldn't have picked a better place to purchas They are very considerate of time and the process was smooth! Everything was presented thoroughly and I couldn't have picked a better place to purchase a car! More
by Masteo
Employees Worked With
February 18, 2019
Best car buying experience I've ever had The sales team are great... Alexis vasquez and juan crespo i would recommend ti everyone i know... I loved the experience i had... Loved it The sales team are great... Alexis vasquez and juan crespo i would recommend ti everyone i know... I loved the experience i had... Loved it More
by Rayray0128
February 09, 2019
Best friendly customer service Kevin greated us with a smile. He is very knowledgeable about all Nissan models. He presented us with various Morano and Pathfinder models and their Kevin greated us with a smile. He is very knowledgeable about all Nissan models. He presented us with various Morano and Pathfinder models and their options. Very helpful when it come to pricing and finance options. There was no sales pressure, nor sales gimicks. Very straightforward. I highly recommend him for a wonderful purchase experience. Keep up the great work Kevin. You rock!!!! More
by Salami
February 02, 2019
Best dealership in town José zayas is an excellent service if you need somebody to sell you a car definitely go with Jose , I love my new Altima SR José zayas is an excellent service if you need somebody to sell you a car definitely go with Jose , I love my new Altima SR More
by Reynel 1234
February 01, 2019
Horrible management The services were awesome 👏🏼 By service advisor , but the manager Becca is not educated or worse doesn’t know how to be a manager needs some trainin The services were awesome 👏🏼 By service advisor , but the manager Becca is not educated or worse doesn’t know how to be a manager needs some training, I’m from Miami came for vacation and has to do some stuff to my car I saw this women treating very nasty so one of the employees one thing I know is that everyone needs respect no matter in what position you are this women is something else , I would never ever go back there I don’t want to see that again in my life broke my heart . Poor guy. I know for sure that my review will not affect her since she’s in a high position but I least I can throw this there !... More
by Genesis A park
Employees Worked With
Becca
January 31, 2019
Exceptiona experience! Chris Oliva provided great service, attention to details. I was impressed from start to finish. I referred my son in-law and both of us are satisfie Chris Oliva provided great service, attention to details. I was impressed from start to finish. I referred my son in-law and both of us are satisfied customer. I highly recommend Chris. More
by Julisa2013
Employees Worked With
