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Universal Nissan
Orlando, FL
2,592 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,592 reviews
September 20, 2024
Eddy Matos was great! He was very helpful and professional. I highly recommend his services. He was very helpful and professional. I highly recommend his services. More
by Sebastian
Verified Customer
September 18, 2024
They made my buying experience easy. I'll definitely come back as a customer. Thanks I'll definitely come back as a customer. Thanks More
by dchamp9688
September 14, 2024
Excellent service Angelo Riveria and everyone was very helpful and friendly. Will be recommending my friends and family to that Nissan dealer in Orlando helpful and friendly. Will be recommending my friends and family to that Nissan dealer in Orlando More
by ruthwilliams52
September 14, 2024
They worked very well with me and were patient. They contacted me several time and kept me informed of my car details. They contacted me several time and kept me informed of my car details. More
by Roberta
September 13, 2024
I’ve brought 3-4 cars from Nissan and am very happy with their service. The staff is friendly and knowledgeable.we just bought another car for my partner from Nissan. We are both happy with the service. their service. The staff is friendly and knowledgeable.we just bought another car for my partner from Nissan. We are both happy with the service. More
by BRUNI 135
September 07, 2024
Universal Nissan was great. So much better than Universal Hyundai. Way better dealers who took care of our needs. So much better than Universal Hyundai. Way better dealers who took care of our needs. More
by FBYRDII
Employees Worked With
September 05, 2024
I felt from the moment me and my companion arrived a feeling of welcomeness. Omar from Hyundai greeted us with the sense of concern for our needs. The overall experience with him, and Harris from Nissan feeling of welcomeness. Omar from Hyundai greeted us with the sense of concern for our needs. The overall experience with him, and Harris from Nissan couldn’t have been any better More
by CRAIGSEMIDEY
September 05, 2024
Albert was very helpful and courteous. He provided all our necessary requirements for the purchase of our vehicle. He provided all our necessary requirements for the purchase of our vehicle. More
by JEFF
September 05, 2024
Great dealer and Chris was great to work with. I will definitely be a repeat customer I will definitely be a repeat customer More
by JAMES.O.TODD
September 05, 2024
I am very excited and I drive my vehicle all over Florida I found my experience very professional and courteous Luis was exceptional and was aware of my needs which was very well satisfied I would recommend I found my experience very professional and courteous Luis was exceptional and was aware of my needs which was very well satisfied I would recommend the dealer to others More
by NONE23
