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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
September 29, 2018
She is awesome. Sali con mi Rogue Sport 2018.5 gracias a Diana Colina. Ahora soy VIP Nissan. Ella es excelente #sevendensonrisas #vivilaexperiencia gracias por todo Sali con mi Rogue Sport 2018.5 gracias a Diana Colina. Ahora soy VIP Nissan. Ella es excelente #sevendensonrisas #vivilaexperiencia gracias por todo. Dios te bendiga y derrame bendicion hasta que sobre y abunde. Mujer de pacto... Adriano me explico todo y logre hacerlo con mi credit union favorito. Muy deligentes. Bendiciones More
by Maritza Arias
Employees Worked With
Adriano De Oliveira, Diana Colina
September 28, 2018
Diana Colina 100 % recomendada Ella vende sonrisas! Estoy feliz con la compra de mi auto. La recomiendo 100 % she is adorable. #vipdepartment #sevendensonrisas #vivelaexperienciaVIP Ella vende sonrisas! Estoy feliz con la compra de mi auto. La recomiendo 100 % she is adorable. #vipdepartment #sevendensonrisas #vivelaexperienciaVIP #SOYVIP felicidad y mas... Dios los bendiga More
by Sra. Martinez
Employees Worked With
John Smith, Alberto Santos, Diana Colina
September 24, 2018
Thanks Ray for all the help! Thank you to Raymond Mieses for all the help with our new Rogue, You made the car shopping experience quick and painless will definitely recommend . Thank you to Raymond Mieses for all the help with our new Rogue, You made the car shopping experience quick and painless will definitely recommend . More
by davida66
Employees Worked With
Raymond Mieses
September 21, 2018
Alex provides great service I went in to have my old Altima serviced and walked out with a brand new 2018 Altima ... midnight edition thanks to Alex who was honest and gave me op I went in to have my old Altima serviced and walked out with a brand new 2018 Altima ... midnight edition thanks to Alex who was honest and gave me options to consider being that he is a family man and has empathy and understanding of people’s needs. He was knowledgeable of the vehicles he was selling and helped gave me all the time I needed to choose the vehicle I wanted. Thank you Alex bless you and your family! More
by Mibodega
Employees Worked With
September 14, 2018
Stress free, haggle free. Excellent experience. If you are out on the market for a Nissan in the central Florida area, you must visit Universal Nissan and request Mr. Alex Vazquez. He asked qualifyi If you are out on the market for a Nissan in the central Florida area, you must visit Universal Nissan and request Mr. Alex Vazquez. He asked qualifying questions, listen carefully to our requests in a vehicle and took us to exactly the vehicles we were looking for, in the price range we were looking for - no more, no less, which I thought was perfect! I have bought three cars in my lifetime, this Nissan Pathfinder being my third, and I have to say this has been the easiest most stress-free experience I have ever encountered purchasing a vehicle and Mr. Alex Vasquez made that possible. Thank you Mr. Alex Vasquez and the Universal Nissan team. Keep up the good work. More
by ncortez102
Employees Worked With
September 06, 2018
Horriable delership Bought a new Kicks from them salesman was so in a rush to sell the car he didn’t even take the time explain the features of the car I bought. Of cours Bought a new Kicks from them salesman was so in a rush to sell the car he didn’t even take the time explain the features of the car I bought. Of course I should have asked but when you buy a new car Your to excited about buying a new car didn’t cross my mind. For me to figure out how to remote start the car had to YouTube it . WARNING DON’T BUY HERE!!!!!!!!!!!! 😱 More
by Irvin Gonzalez
Employees Worked With
Sam Hamdaou
September 04, 2018
Very professional service Went to the dealership not quite ready to purchase and worked with Steve who was very professional, respectful and patient. Universal Nissan is the pl Went to the dealership not quite ready to purchase and worked with Steve who was very professional, respectful and patient. Universal Nissan is the place where I will buy my next car and definitely will request Steve Basora. Highly recommend him and the dealer. More
by Cromtav
Employees Worked With
Steve Basora
September 01, 2018
Fair pricing Ray the salesman was prime example of what a car salesman should be. Willing to go the extra mile, easy to talk, understanding and to the point. The p Ray the salesman was prime example of what a car salesman should be. Willing to go the extra mile, easy to talk, understanding and to the point. The price was fair. More
by Petie
Employees Worked With
Raymond Mieses
August 31, 2018
Sterling Eliab and his manager Joe Cruz were awesome! I walked into Universal Nissan today and was greeted with a nice and friendly how may I help you or have you been helped from STERLING ELIAB. Sterling I walked into Universal Nissan today and was greeted with a nice and friendly how may I help you or have you been helped from STERLING ELIAB. Sterling was very nice, helpful, and professional. Sterling and his manager Joe Cruz are awesome! They both made my new car buying process at ease and wonderful. Sterling is very knowledgeable and answered all my questions. Thank you both for such a great car buying experience. More
by VHorne
August 31, 2018
Excellent Service was excellent and the environment is great would gladly recommend to my friend and family members, Josh Lugo make sure I got exactly what I w Service was excellent and the environment is great would gladly recommend to my friend and family members, Josh Lugo make sure I got exactly what I wanted. More
by Red
Employees Worked With
