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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
Verified Customer
July 06, 2022
Excelente servicio! 100% recomendado !! Aclararon todas mis dudas y me hicieron las mejores recomendaciones para mis necesidades 100% recomendado !! Aclararon todas mis dudas y me hicieron las mejores recomendaciones para mis necesidades More
by LISNIETT BOSCAN
Employees Worked With
July 06, 2022
Erick Disla was professional and courteous He explained all the features in the car and the difference between what I was looking for an what he had to offer me. Took very good care of me and got me someth all the features in the car and the difference between what I was looking for an what he had to offer me. Took very good care of me and got me something a lot better than I was originally hoping to get More
by Renda Washington
Employees Worked With
Erick Disla
July 05, 2022
Cassandra help us find the car we are looking for! Best customer service we experienced! If you are looking for a specific car, Cassandra will definitely find it for you! Thank you Cassandra! Best customer service we experienced! If you are looking for a specific car, Cassandra will definitely find it for you! Thank you Cassandra! More
by Von A.
July 04, 2022
Let me tell you from the time I walked into the dealership they made me feel special. My sales person was Francisco and we hit off from the door. I told him I didn’t want to be in there long and he dealership they made me feel special. My sales person was Francisco and we hit off from the door. I told him I didn’t want to be in there long and he ensured I wasn’t in there. I have been trying to trade my car in for the longest and universal got me what I needed and I’m so pleased. This is now my dealership I will not go anywhere else. Thank you so much for the hard work. More
by Keisha Blyther
July 04, 2022
The team and staff here always goes above and beyond at making sure my experience here is always pleasant and gets the job right every time. making sure my experience here is always pleasant and gets the job right every time. More
by MOISELIS
Employees Worked With
Other Employees :
Julian Sanchez from service department
July 01, 2022
My salesman was very personable as was the finance guy. The made the best deals and with no hassle. The made the best deals and with no hassle. More
by Briangiarraffa
June 30, 2022
Juan has been taking care of my family for year thank you again for an amazing experience again for an amazing experience More
by Jose
Employees Worked With
June 30, 2022
Juan Espinal is an amazing salesman. He took the time to answer all of my questions and made me feel very comfortable with my purchase. He gained a forever client. I will be sending all He took the time to answer all of my questions and made me feel very comfortable with my purchase. He gained a forever client. I will be sending all of my friends and family to him More
by sbernal1125
Employees Worked With
June 30, 2022
Buen servicio muy buen vendedor excelente atención muy buen profesional muy amable cordial te explica y te ayuda en todo buen profesional muy amable cordial te explica y te ayuda en todo More
by Jannyelflaco
