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Universal Nissan

Orlando, FL

4.6
2,603 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,603 reviews

June 23, 2022

Great customer service and professionalism, I am in love with my new car. Thank you Janlique More

by MAGDAPEREZ29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janlique Vazquez
Jun 24, 2022 -

Universal Nissan responded

Magda, thank you for your feedback on your recent visit to Universal Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 22, 2022

Universal Nissan is the only place I would buy a car. My sales associate Keith is amazing. I live in Miami and I will always travel to Orlando to this dealer just to buy or even test drive a vehicle. Th More

by Kylepurchas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review, Kyle! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 21, 2022

My sales man was very friendly and informative. Josh was training a new employee and was very professional. More

by NAMMY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 21, 2022

Erick me ayudo mucho con mi nueva camioneta ! ! Una bendición encontrar personas así que realmente desea ayudar gracias erick fuerte abrazo 🙏🏽🙏🏽🙏🏽 More

by Andrés moreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Jun 22, 2022 -

Universal Nissan responded

We are very happy to hear that Erick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 21, 2022

To be honest everything was awesome like from the beginning to the end I really enjoyed that experience! More

by RALPHOLIBRICE124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Diaz
Jun 22, 2022 -

Universal Nissan responded

Thank you, Ralph! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 21, 2022

The dealer experience was great for me. Sterling was a wonderful salesman, patient, professional and knowledgeable about the vehicle I purchased. He took the time to explain everything abou More

by PAMELAMOR953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliab Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Universal Nissan responded

Pamela, thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 17, 2022

Excellent team work. They are very professionals and they help mea lot. They find the way to put me behind the wheels the same day. More

by Yudel Manuel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 17, 2022

Angel Rodriguez at Nissan of Orlando on OBT was amazing! He was attentive & made every effort to secure a vehicle that I needed. He went out of his way to retrieve the Nissan Rogue Sport vehicle in gunmetal More

by VIMADJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Jun 20, 2022 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Angel to be a positive one. We hope you enjoy your new vehile, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 17, 2022

Great attention, very good rates, many cars to choose from, FREE COFFEE and a great enviroment. More

by Leonardo Fernandez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Leonard, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 14, 2022

Very courteous people at the dealer willing to help with your need without pushing you to buy. More

by MARTINNEGRON71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Petgrave
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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