Universal Nissan

I had one of the most satisfying experience buying a car. I have been driving for 30 years and Erick Disla at Nissan was magnificent. Very attentive and he found a way. I am leaving driving a new car. Thank I have been driving for 30 years and Erick Disla at Nissan was magnificent. Very attentive and he found a way. I am leaving driving a new car. Thank you for your great service. More

Great experience! Will Morris, was very helpful and professional. Great buying experience. 5 star rating!! Felix Matos in financing was down to earth and caring Will Morris, was very helpful and professional. Great buying experience. 5 star rating!! Felix Matos in financing was down to earth and caring of my buying needs. Thanks guys. More

Will Morris did a great job helping us get a great deal on a car on a car More

Excellent service very happy with the vehicle everyone was outstanding i would recommend to anyone who is looking to buy a car was outstanding i would recommend to anyone who is looking to buy a car More

Very professional, courteous staff. Worked on everything possible to make us happy. We highly recommend it. Worked on everything possible to make us happy. We highly recommend it. More

Service department is a SCAM. Brought our Armada in because we have gone thru 4 batteries in the past year. Robert Hillseth tried to tell us it is just the battery after we explai Brought our Armada in because we have gone thru 4 batteries in the past year. Robert Hillseth tried to tell us it is just the battery after we explained it was just checked and was fine. SUV kept dying after parked for 10 minutes. Verified by Robert as he tried to start it when we got to the dealership. 4 hours later Robert called and said it was a Main 140 amp Fusable link that was the problem. and it was over $200 parts and labor. After arguing with him that the vehicle would not run at all with that fuse blown and one of his techs must have jumped it wrong and caused the damage to get into the service bay. Robert was done with talking with me and handed me over to Jorge Macias. The next day Jorge called to say the vehicle was ready and the total was over $500 with the Diagnostics and computer reprogramming. He finally admitted they must have caused the Fuseable link damage because the vehicle COULD NOT HAVE RUN to get it in the service bay, and took it off the bill. He still charged me for the Diagnostics and not the computer reprogramming. There is a known issue with this year vehicle that draws a parasitic drain on the battery. This should have been covered by the dealership and passed on to corporate Nissan, not the consumer. You own the car when you buy it but the computer software always belongs to Nissan. They are responsible to provide a bug free application and update it as necessary at their cost. A 4 year old $65000 SUV should not have these issues. To be treated like a tool by the service department and have them not own up to their mistakes. I wonder how many other people have been scammed by them into parts and service that was not necessary. GENERAL MANAGER: Please look me up on the service report, I would love to talk about this. it was dropped off for service on 05/07/2022. We were told you would not talk to us when we were there. More

Erick Disla me ofreció sinceridad y buena atención y mucha paciencia fue muy flexible con nosotros y nos ayudó obtener el carro que queríamos mucha paciencia fue muy flexible con nosotros y nos ayudó obtener el carro que queríamos More

Everyone was very helpful and always is! Not my first purchase at this dealership! I’ll be back Not my first purchase at this dealership! I’ll be back More

Erick Disla, has been an awesome help! ! An angel sent from heaven!! Thanks for everything truly!!! ! An angel sent from heaven!! Thanks for everything truly!!! More

Erick Disla el mejor! ! Nos ayudo en todo momento,estuvo con nosotros paso a paso! ! Nos ayudo en todo momento,estuvo con nosotros paso a paso! More