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Universal Nissan

Orlando, FL

4.5
2,593 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,593 reviews

March 02, 2022

Erick Disla was a great salesman he helpped me so much made sure i was happy and that the car was running up to par . He went above and beyond making sure this car was being taken care of and in my posses More

by LJM21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 02, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Erick and our team here at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 01, 2022

Joshua Lugo and Juan Crespo were the best and the most helpful people I have dealt with. Everything went smooth and I walked out with a brand new vehicle! Thank you so much More

by JINELCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joshua and Juan met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 01, 2022

Eric helped me find brand new car being a used car and my customer service rep, Eric handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my int More

by Kyaraxmedina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 01, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 28, 2022

Christopher is outstanding fully knowledgeable and trustworthy. He’s has never steered us wrong. He is my go to guy for me and my family. More

by tink313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Universal Nissan responded

It's fantastic to hear that Christopher provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 28, 2022

Victor was amazing, very helpful and really took the time to work with us. Enjoying my new car! More

by Tsantiago5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Universal Nissan responded

It's great to hear that Victor was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 27, 2022

Excelente attempting in resolve any Situation and offers more solutions. I appreciate your help and support More

by LEOALFONSO69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Universal Nissan responded

Thank you so much for your kind words, Leo, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 25, 2022

I found this dealership to be very cooperative in helping me get into the car I wanted. Everything was explained to me in very understanding terms. More

by TOMSJOBERG58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Scurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javon Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandre Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Arocho, Jonathan Acevedo
Feb 25, 2022 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 25, 2022

Very professional in spite of current market conditions. Erick Disla took good care of my wife and I. More

by 1SKILLET1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Disla
Feb 25, 2022 -

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Erick and our team here at Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 24, 2022

Erick was amazing and the entire team helped out tremendously through a very stressful time. Erick did everything he could to make sure I left in a safe reliable vehicle. 1000% recommended! More

by Kimberlyseidel1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Feb 24, 2022 -

Universal Nissan responded

Thank you, Kimberly! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erick and our team met your expectations. Thank you again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 24, 2022

I was very impress with every body from the front desk the sale person Alex and the fiance More

by LUTHERMOUNTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandre Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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