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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
December 23, 2021
Juan did an excellent job getting my daughter the vehicle she wanted. Was able to make the deal happen that day and even held onto the vehicle until I brought my trade-in back the next day. Will recommend an she wanted. Was able to make the deal happen that day and even held onto the vehicle until I brought my trade-in back the next day. Will recommend anyone I know that is looking for a new vehicle to go see Juan. More
by chadbsoberalski
Employees Worked With
December 23, 2021
I would like to thank you Universal Nissan for their awesome customer service and a great experience at the dealership! Mr sarfaraz Ahmed really helped me pick my car. He was extremely polite and knowle awesome customer service and a great experience at the dealership! Mr sarfaraz Ahmed really helped me pick my car. He was extremely polite and knowledgeable! Thankyou More
by naveed ali
Employees Worked With
December 23, 2021
I am extremely happy with my New Rogue! wonderful experience, hassle free shopping and I will definitely recommend to any one looking for a honest fair purchase at reliable experience I will definit experience, hassle free shopping and I will definitely recommend to any one looking for a honest fair purchase at reliable experience I will definitely recommend to my family a friends to see SARFARAZ AHMED More
by shaanerabb
Employees Worked With
December 23, 2021
El agente William Sanchez fue muy atento y me ayudó a conseguir lo que necesitaba. Muy agradecido con el servicio y la atención. conseguir lo que necesitaba. Muy agradecido con el servicio y la atención. More
by CARNEIROEDGAR13
Verified CustomerEmployees Worked With
December 22, 2021
I love coming here everyone is professional and very helpful. The place Looks really good too well kept helpful. The place Looks really good too well kept More
by Anadelgv
Employees Worked With
December 22, 2021
Mr. keith was very helpful and very nice person.thank Mr. keith was very helpful and very nice person. thank you very much for your time and effort Mr. keith was very helpful and very nice person. thank you very much for your time and effort More
by mufada
Employees Worked With
December 20, 2021
Excelente atención y dedicación, muy feliz con los resultados de la compra la mejor asesoría de parte de Alex, recomendado 100%, muy profesional y atento. resultados de la compra la mejor asesoría de parte de Alex, recomendado 100%, muy profesional y atento. More
by Disleiny
Employees Worked With
Alexis Mangual
December 18, 2021
They found the car I needed in the time I needed. Terrific service and very helpful Terrific service and very helpful More
by JACKSON.MUMEY
December 17, 2021
After a week of searching for a dealer who will give me a good quote for my car and make the process of trading for another car, less stressful, I finally came to the right place! Not only did they not wast good quote for my car and make the process of trading for another car, less stressful, I finally came to the right place! Not only did they not waste my time with all the back and forth, but they listened to what I wanted and made sure I left satisfied and in a timely manner! Thank you so much Will Morris & Jacob Mcneely ! More
by nicolesantos106
December 17, 2021
It was the worst experience I have had in a car dealer, their dealings with customers are the worst and they told us that they are not paid to show us cars the worst. their dealings with customers are the worst and they told us that they are not paid to show us cars the worst. More
by Bryan Garcia
Employees Worked With
Will Morris
