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Val Ward Cadillac Inc
Fort Myers, FL
1,425 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,425 reviews
October 22, 2026
We were very pleased with Val Ward. They explained everything very well and gave us exactly what we needed. They explained everything very well and gave us exactly what we needed. More
by stellahalpin
Verified CustomerEmployees Worked With
October 22, 2026
Exceptional service every time! I’ve consistently had great experiences with this dealership. I usually work with Jane who is always friendly, knowledgeable, and wonderful to deal w I’ve consistently had great experiences with this dealership. I usually work with Jane who is always friendly, knowledgeable, and wonderful to deal with. During this visit Dave assisted me with check in, and he was fantastic! I also want to give a special thank you to Amanda in the loaner department for arranging a gorgeous Lyriq for me while my Cadillac was being serviced! Everyone goes above and beyond to provide outstanding customer service. It’s clear that this dealership has a fantastic team and you’re always well taken care of. Highly recommend! More
by Ashley Piland
October 21, 2026
Great Customer Service and great attention, will definitely be coming back. They inform you every step of the way. definitely be coming back. They inform you every step of the way. More
by Jdslick22
Employees Worked With
October 21, 2026
Nick is the Bomb ! Pete the GM is a great guy. Loved working with these two... Thanks gang ! Pete the GM is a great guy. Loved working with these two... Thanks gang ! More
by PBURKE3
October 20, 2026
What a pleasure to deal with a professional organization! Thank Chris Popp for your kindness and getting me into a great car! Thank Chris Popp for your kindness and getting me into a great car! More
by smann2223
October 19, 2026
Great service staff, especially Dave Mckinney. Always upbeat ,efficient, knowledgeable, and trustworthy. It is a pleasure to do business with him. Always upbeat ,efficient, knowledgeable, and trustworthy. It is a pleasure to do business with him. More
by SZYMANSKI11
Employees Worked With
October 17, 2026
Great sales and service. Personnel we've encountered, in all departments, are top notch. Really! Personnel we've encountered, in all departments, are top notch. Really! More
by DBANNAR
Employees Worked With
October 17, 2026
Very clean place. Everyone was happy and professional. Service was quicker than I anticipated. Thanks Everyone was happy and professional. Service was quicker than I anticipated. Thanks More
by MCILROYM17
October 17, 2026
Chris Popp was my salesman and he has done an outstanding job. In addition from one of the owners of Val Ward, to the sales and business manager, they all are professional & courteous!This is my 9th Cadillac job. In addition from one of the owners of Val Ward, to the sales and business manager, they all are professional & courteous!This is my 9th Cadillac and I couldn’t imagine buying from any other dealership! More
by JOECATERA
Employees Worked With
Chris Popp, Jose
October 16, 2026
Mike the service advisor is great! Always calling to make sure I was fully informed and telling me exactly what was being done and going the extra mile to get my services covered by my Always calling to make sure I was fully informed and telling me exactly what was being done and going the extra mile to get my services covered by my warranty! Such a relief to get great customer service when dealing with your vehicle! Both of the drivers I had take me home were lovely as well, sorry I don’t remember their names but they were very nice ! I remember Mike from Dixie when I had my old car serviced there and I was so bummed when I went and he was gone. Imagine my surprise to see him again at Val Ward! Great hire! I hope I don’t have to see him too much but I know if I do he will get the job done !!! More
by cinbark41
Employees Worked With
Mike
