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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
613 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 613 reviews

April 21, 2024

Excellent service as usual! Jane is a godsend. We keep buying from Val ward for the way they treat us More

by JGAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such an excellent experience with us! We sincerely value your business and look forward to your next visit!

Helpful
April 20, 2024

Efficient service center. Jane F. Best. At customer service . I was out in a reasonable time and satisfied. More

by INNERVUEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

Helpful
April 20, 2024

Always professional and prompt service with Dave M. A pleasure every year to service our Escalade. Thank you! More

by WATERWOLF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Helpful
April 20, 2024

Excellent have always been more than happy with cars and SUVs that I bought and also with service department More

by david.cameron62
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
April 20, 2024

Prompt efficient service with a smile! My car was ready and clean within the time limit they said. More

by lmjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

Helpful
April 20, 2024

Dave as always was very professional and courteous. Service was prompt and timely. Love getting back a clean car too. More

by joebor6794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

Helpful
April 19, 2024

Jamie Martin took good care of me. Was not happy with the car wash. Did not dry car. Left many water marks. More

by DARYL.LANG
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Val Ward Cadillac Inc responded

Daryl, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Helpful
April 18, 2024

Excellent salesman. Easy to work with, kept me informed. Responded quickly to questions. Has car set up and ready to be picked up. More

by georgek43
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lombardo
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Apr 20, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Helpful
April 17, 2024

Service staff are stumped with solving a problem with the car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to b More

by KEITH_FRANKLAND
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Val Ward Cadillac Inc responded

Good Afternoon Mr. Frankland! We appreciate the kind words and note. Sorry to hear you are having difficulties, as all of us can appreciate how frustrating sporadic issues can be. I spoke with my service staff and was happy to hear you had a chance to drive with our Service Manager. We are always available at 239.249.3434 if we may assist with anything. Have a great start to your weekend Sir.

Helpful
April 17, 2024

Julio was fantastic made the purchase so easy and seamless a pleasureable experience and no hassle More

by rstolts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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