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Val Ward Cadillac Inc
Fort Myers, FL
1,232 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,232 reviews
June 06, 2026
I have purchased several cars in my lifetime and have to say that our experience with Val Ward has been nothing short of excellent in all areas. From the time we set foot on the dealership property, my wife say that our experience with Val Ward has been nothing short of excellent in all areas. From the time we set foot on the dealership property, my wife and I were treated in a friendly, no pressure manner by Justin Crusel with all questions answered honestly. Five stars earned by all. More
by sjvella1956
Verified Customer
June 04, 2026
Great service from all employees of the dealership. They also have outstanding communication skills for your service needs. They also have outstanding communication skills for your service needs. More
by jsntimmerman
Employees Worked With
June 04, 2026
My service advisor. Jane is absolutely awesome. She keeps me updated every step of the way. And she always make sure I have a loaner vehicle. Five stars all the way for Jane is absolutely awesome. She keeps me updated every step of the way. And she always make sure I have a loaner vehicle. Five stars all the way for her and the dealership. More
by CAPTIVAJEFF239
Employees Worked With
June 04, 2026
I've been dealing with Val Ward for over 20 years. I have always been treated with respect, professionalism, and expert knowledge. I have never felt deceived or misled by anyone. Jane Flesch in ser I have always been treated with respect, professionalism, and expert knowledge. I have never felt deceived or misled by anyone. Jane Flesch in service is a treasure! More
by mikimarks
Employees Worked With
June 04, 2026
Jane in service is the greatest. Jeff Miller was helpful and did not push me into buying a car. Jeff Miller was helpful and did not push me into buying a car. More
by margaretcook01
June 03, 2026
Service department is terrific! Prompt attention upon arrival, completion when promised, compliments to Advisor Jane. Prompt attention upon arrival, completion when promised, compliments to Advisor Jane. More
by WILSONWHEELER42
Employees Worked With
June 02, 2026
The employees were very nice and offered great input about our service. Very happy with our experience. about our service. Very happy with our experience. More
by dl.weidner
June 01, 2026
Great service, from the sales department to the service department. Val Ward is an exceptional dealership! department. Val Ward is an exceptional dealership! More
by hayhoepatrick
May 30, 2026
First service agent impatient. Second better. 2 plus hours for a oil change is a little to long. Second better. 2 plus hours for a oil change is a little to long. More
by DARRYLEGOODE
Employees Worked With
May 30, 2026
Being in the auto business for many years, I can only say, I wish every person the fortune of having the great buying experience I had. Jose and Julio were exceptionally professional. No pressure, just j say, I wish every person the fortune of having the great buying experience I had. Jose and Julio were exceptionally professional. No pressure, just joy...I will recommend them to anyone looking for a new vehicle. Thank you, guys! More
by t.iannone
