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Val Ward Cadillac Inc
Fort Myers, FL
1,232 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,232 reviews
May 20, 2026
I loved my experience at Val Ward Cadillac! ! Fred Walters was a joy to work with!! I would recommend Val Ward to my friends and family!! ! Fred Walters was a joy to work with!! I would recommend Val Ward to my friends and family!! More
by JEFF@1ST-INTERIORS.COM
Verified CustomerEmployees Worked With
May 20, 2026
First visit for first service on new Escalade…. Everyone I met was incredibly friendly, informative and helpful. The best dealer experience I’ve had in years! First class service operation and Everyone I met was incredibly friendly, informative and helpful. The best dealer experience I’ve had in years! First class service operation and staff members. More
by eooh57
Employees Worked With
Chris (I think) My apologies for not having that information. He was excellent!
May 18, 2026
The workmanship is outstanding! Dave does a super job letting me know what service my car needs. Dave does a super job letting me know what service my car needs. More
by MOGC09@aol.com
May 18, 2026
I pulled in without an appointment for a routine oil change. I was informed that this service would take a little longer than normal and was I willing to wait. I said yes I will wait. Service and car change. I was informed that this service would take a little longer than normal and was I willing to wait. I said yes I will wait. Service and car wash was completed in one hour and fifteen minutes. I was happy with this outcome under the circumstances. More
by Arcangelo Cape Coral
Employees Worked With
Chris, Sewell
May 18, 2026
Jane our service advisor and Ned our Body Shop advisor were so helpful and easy to work with. Thank you for the great, fast service. were so helpful and easy to work with. Thank you for the great, fast service. More
by toasted50
Employees Worked With
May 17, 2026
I really like Val Ward, such an improvement over DeVoe where I previously was. Your service department, (thank you Kevin) is excellent, however, I think they are so busy and overworked, please get them so where I previously was. Your service department, (thank you Kevin) is excellent, however, I think they are so busy and overworked, please get them some help! Patti at the front desk is also very professional and knows her job, give her a raise! More
by pat.faustina
May 17, 2026
My wife brought the car in for service and was very happy with the attention she received. with the attention she received. More
by LCAPUTO1
Employees Worked With
May 10, 2026
Sales staff was professional, friendly and efficient. The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need any The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need anything. Dealing with everyone at Val Ward was a pleasure. More
by burnskellie49
May 09, 2026
Val Ward is a friendly yet professional atmosphere. Dave McKinney is very helpful. I am always comfortable coming to the service center. Dave McKinney is very helpful. I am always comfortable coming to the service center. More
by MARYK0146
Employees Worked With
May 09, 2026
Excellent service and personal attention. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. More
by TMOCK225
