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Val Ward Cadillac Inc
Fort Myers, FL
1,350 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,350 reviews
August 13, 2026
Ned, Kevin and Patty in Collision were great! Took care of the issues and got our car back to us quickly!! Definitely a professional, friendly group to work with!! Jane in Service was also f Took care of the issues and got our car back to us quickly!! Definitely a professional, friendly group to work with!! Jane in Service was also friendly and professional in getting our oil change accomplished! More
by BARBJACK1915
Verified Customer
August 12, 2026
Val Ward was extremely easy to work with and very low pressure. I really appreciated Don’s time and attention! It made the sale very easy and stress-free. pressure. I really appreciated Don’s time and attention! It made the sale very easy and stress-free. More
by alexa.hoefflin
Employees Worked With
August 12, 2026
Thank you, David McKinney at ValWard, for your outstanding service, professionalism, and dedication. I truly appreciate everything! outstanding service, professionalism, and dedication. I truly appreciate everything! More
by GLORIA.HORRIGAN
August 12, 2026
Excellent all around service and representatives. Professional courteous, helpful, pleasant, knowledgeable. I would recommend Val Ward highly. Professional courteous, helpful, pleasant, knowledgeable. I would recommend Val Ward highly. More
by Patricia
Employees Worked With
Chris, & Mike Smith
August 12, 2026
Excellent, no hassle experience from start to finish. AAAAA+++++ Look no further than Val Ward Cadillac, best in the business! AAAAA+++++ Look no further than Val Ward Cadillac, best in the business! More
by MIKESMITH4
August 11, 2026
This is the best dealership I have ever been to. Everyone is very helpful and friendly. I drive a Lyriq and when I needed a loaner while wating for the tire, they loaned my a LYRIQ because I mention Everyone is very helpful and friendly. I drive a Lyriq and when I needed a loaner while wating for the tire, they loaned my a LYRIQ because I mentioned that I had been driving a Lyriq for 3 years and did not want to drive a gas powered car! More
by CAROLYNGIANDONATO
Employees Worked With
the rental lady
August 10, 2026
Don Figgs my salesmen was patience and very attentive. We went in to buy my mom a new car and from the moment he walked up to us to the very end Don was absolutely wonderful. Don was not pushy nor aggress We went in to buy my mom a new car and from the moment he walked up to us to the very end Don was absolutely wonderful. Don was not pushy nor aggressive which I hate when I walk in to a dealership as well as Lisa in the finance department. Every single person was amazing. I would use him again in the future. More
by paraeseis
Employees Worked With
August 10, 2026
One of the best dealerships I have bought from. Jose, Jeff and the entire staff are easy to work with, friendly, accommodating and make the transactions fast. They will offer the best deal possible Jose, Jeff and the entire staff are easy to work with, friendly, accommodating and make the transactions fast. They will offer the best deal possible right away, no back and forth or wasting time. Very professional all around. Both times I bought from Val Ward and was there less than 1 hour. More
by SW Florida Resident
August 09, 2026
My DuPont coating was done within days of purchasing my car. All associates were kind & knowledgeable. car. All associates were kind & knowledgeable. More
by alicehagen1224
August 08, 2026
Great service department a Dave is the best . lts nice to be taken on time with a person who cares. lts nice to be taken on time with a person who cares. More
by KATHYMOLIK
Employees Worked With
