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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
1,232 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 1,232 reviews

August 29, 2024

A wonderful experience , in every aspect, from bill our sales man to meeting Jane in service! Best car buying experience ever! More

by marceyleshay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa was wonderful!, Bill Griffith, Jose Iribar
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Sep 05, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 29, 2024

Excellent dealership. Provided great communication on a vehicle service issue. Assisted with a loaner vehicle due to the length of time needed to receive repair part. - More

by captain.ross.gallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martin
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Sep 05, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 28, 2024

Excellent dealership. Don the salesman was very friendly and professional and not Pushy. I would definitely recommend Val Ward Cadillac to anyone looking for a new or us More

by ELLIOTMILLER1961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Figgs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norm
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Sep 01, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.

August 28, 2024

I had a 7:30 appt. , got right on time and car service was completed in about 1 hour. More

by jpiehl6843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
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Sep 01, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2024

Extremely helpful for the car buying process and making sure the customer is taken care of More

by COREYJ0717
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Iribar
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Sep 01, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2024

Very responsive and helpful throughout the shopping process. Buying was on schedule and taking delivery was fast and easy. Made sure the vehicle was setup and all features were known. Highly recommend More

by MATTHEW77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 23, 2024

I took my 2027 Terrain to Val Ward this week . Even though I purchased it at another dealership, I just felt more comfortable taking for service because of the professionalism and friendliness of More

by ljohnsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

August 23, 2024

We have bought and leased vehicles from Val Ward in the past. We went to Val Ward looking for a used car and had the good fortune to meet Gary Pratt. He showed us what we thought we wanted, then showed u More

by CRCULLITON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

Great service… no problems I don’t have any regrets choosing your dealership to buy my car More

by SUNSEA4UME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martin
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Aug 25, 2024 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Julio was impressive in his knowledge of everything to do with our vehicle. He had went over and beyond by helping us with the Cadillac app, setting up our On star, and overall personalize all of our setting More

by PAMELA.HENNINGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Val Ward Cadillac Inc responded

Pamela, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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