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Val Ward Cadillac Inc
Fort Myers, FL
1,038 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,038 reviews
June 14, 2025
Very satisfied with both Jane and Dave for handling my service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby. service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby. More
by rememberwhen50
Verified Customer
June 13, 2025
awesome service fast and great jose and karina took awesome car of us highly recommend awesome car of us highly recommend More
by MSRACING360
June 13, 2025
I was very pleased with my experience at Val Ward Cadillac. I was provided with a courtesy car to get me to my dialysis appointment while mine was being worked on!! David McKinney was friendly and ea Cadillac. I was provided with a courtesy car to get me to my dialysis appointment while mine was being worked on!! David McKinney was friendly and easy to talk to and really understood my concerns. If I need anything else I will definitely call David at Val Ward Cadillac More
by deslushie
Employees Worked With
June 13, 2025
Phenomenal service and great team took care of me. Highly recommended this Cadillac dealership. Justin was great Highly recommended this Cadillac dealership. Justin was great More
by ERIC@OHIORACK.COM
Employees Worked With
June 13, 2025
Know how to make a sale or the wife was easy. I was looking for a Chevy. I was looking for a Chevy. More
by roslyntaylor
Employees Worked With
June 13, 2025
Great group of experienced personnel. Dealt with sales associate Charles Leigh. Helped me get to where I wanted to be on a new XT6 with a great price. Dealt with sales associate Charles Leigh. Helped me get to where I wanted to be on a new XT6 with a great price. More
by kramperrin
Employees Worked With
Charles Leigh
June 13, 2025
Val Ward has been servicing my vehicles for over 15 years. I have Always been satisfied!! Excellent customer service years. I have Always been satisfied!! Excellent customer service More
by PAULANDDORISDEVON5
Employees Worked With
June 12, 2025
The experience with Julio was one of the best customer service buying experiences ever. Julio was professional, courteous and super accommodating. I''m big on communication and I have to say Julio was alw service buying experiences ever. Julio was professional, courteous and super accommodating. I''m big on communication and I have to say Julio was always prompt in responding even outside his work hours. I wish I could find other salesmen like him in Naples. More
by Mike OB
Employees Worked With
June 12, 2025
THEY WERE VERY HELPFUL IN REPAIRING MY CAR FAST AND SATISFACTORY THE PART WAS NOT COVERED BY INSURANCE SO BEING THAT I HAD A DIFFERENT PART OF THE SYSTEM FIXED A COUPLE MONTHS AGO THE SERVICE DEPARTMEN SATISFACTORY THE PART WAS NOT COVERED BY INSURANCE SO BEING THAT I HAD A DIFFERENT PART OF THE SYSTEM FIXED A COUPLE MONTHS AGO THE SERVICE DEPARTMENT TOOK CARE OF IT FOR ME THANKS AGAIN FOR ALL YOUR HELP More
by THEDOG821
Employees Worked With
Jamie Martin
June 12, 2025
Service oriented dealer. They made a recall easy. Karina is a wonderful service writer. I highly recommend them. They made a recall easy. Karina is a wonderful service writer. I highly recommend them. More
by rtolfa
