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Val Ward Cadillac Inc - Service Center
Fort Myers, FL
602 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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602 Reviews of Val Ward Cadillac Inc - Service Center
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May 05, 2025
Prices to high for example 170. 00 for a new cabin air filter a 10 minute job and a 30.00 part 00 for a new cabin air filter a 10 minute job and a 30.00 part More
by MASONWOOD58
Verified CustomerEmployees Worked With
May 04, 2025
Great staff - service and sales. They are spot on handling service issues. They have earned my loyalty. They are spot on handling service issues. They have earned my loyalty. More
by FELICIAK17
Employees Worked With
May 03, 2025
Fast and to the point, service rep told me exactly what I needed.. thank you needed.. thank you More
by rosengartenml
Employees Worked With
April 30, 2025
Highly recommend Val Ward Cadillac for all your Caddy needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and Jamie in the service department are exceptionally knowledgeable and always go above and beyond to ensure customer satisfaction. The sales department is equally impressive - they go out of their way to make sure you’re happy with your purchase! Val Ward also offers a wide selection of new and quality pre owned cars to choose from, making it easy to find the right fit. There’s a reason Val Ward has been rated ‘Dealer of the Year’ for 8+ years! Every visit is an exceptional experience that sets them apart, 10/10 rating! More
by Ashley Piland
April 28, 2025
I had a 2012, 2019 and now a 2024 Escalade. The first two were serviced by Devoe and I was a little hesitant to swith to Val Ward becuase of the 30 mile difference in my drive. I am VERY glad I The first two were serviced by Devoe and I was a little hesitant to swith to Val Ward becuase of the 30 mile difference in my drive. I am VERY glad I did. Val Ward welcomed me on a Saturday for an emergency visit (tire change). Karina and everyone I interacted with were excellent and made me feel welcome. I was in and out in an hour! I could not be more pleased. More
by DARRENJDAVIS
Employees Worked With
April 28, 2025
All things we need are done here. Thank you for the good oil change experience there Thank you for the good oil change experience there More
by NNEUNGG
Employees Worked With
April 27, 2025
Jamie and all the staff I encountered were pleasant and friendly. The service was completed promptly and the car was washed. The waiting room was comfortable and neat. Overall a great experience. friendly. The service was completed promptly and the car was washed. The waiting room was comfortable and neat. Overall a great experience. More
by twhite46
Employees Worked With
April 25, 2025
Friendly and courteous service people who go the extra mile. Great communications kept me up to date on the repair situation. mile. Great communications kept me up to date on the repair situation. More
by BRUCE56
Employees Worked With
April 25, 2025
Always do what I want when my vehicle gets serviced. Jamie always keeps me informed on my maintenance schedule and takes great care of me when I get service completed at Val Ward. Jamie always keeps me informed on my maintenance schedule and takes great care of me when I get service completed at Val Ward. More
by ShellyR
Employees Worked With
April 25, 2025
Service advisor was good. The waiting room is comfortable. Timely service and the updates on the screen in the waiting room is helpful. The waiting room is comfortable. Timely service and the updates on the screen in the waiting room is helpful. More
by kbcrlewis
Employees Worked With
