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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
694 Reviews
Call Service Center (239) 939-2212

694 Reviews of Val Ward Cadillac Inc - Service Center

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December 29, 2024

Great service in a timely manner. Dave McKinney does a fantastic job handling the appointment! More

by scarlson52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 26, 2024

great customer service thanks Dave. I get my service her all the time, thank you. More

by JACK_ST85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martin
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Dec 27, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

Great staff. Dave is excellent and will keep you posted on the work that needs to be done More

by ZAJICEK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Griffith
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Dec 27, 2024 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Until the next time we meet, take care!

December 24, 2024

Excellent service. The service advisor was professional and informative about the service to my Cadillac. More

by dlk724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 22, 2024

My wife and I bought this vehicle sight unseen. We drove down after work and everything was lined up…. We were in and out quickly without any hiccups. More

by jedo17
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vince
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 16, 2024

Everyone from our salesman Bill to David in the Service department was great to work with. Love my CT5. More

by Sunsetlulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 15, 2024

Service was excellent from Karina Gomez. Thanks for the careful attention to details and speed. More

by caddyats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 15, 2024

excellent service from Karina Gomez very polite and friendly went out of her was very know More

by IATHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

December 15, 2024

General maintenance service completed with great service. Dave always does a great job explaining what needs to be done etc. More

by DENNISLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

December 13, 2024

We are very fond of the people that we are dealing with at Val WArd. Justin has been very caring and helpful as well as Jane in service. More

by sirron3gv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

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