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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
642 Reviews

644 Reviews of Val Ward Cadillac Inc - Service Center

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August 03, 2024

Dave and Jane are awesome. Took care of our needs and could not have been more accommodating. Treated with respect and care. would highly recommend Val Ward to family and frien More

by RYPATR2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

August 02, 2024

xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx More

by DCANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Val Ward Cadillac Inc responded

Thank you for the high star rating! We hope you have a great day!

August 01, 2024

Jamie is a Prince. His honesty is amazing and I totally trust him and his advice. He worked so hard with my warranty company and basically “won” the battle. This man More

by HAUBEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Val Ward Cadillac Inc responded

Haubey, thank you for your kind review; we are happy to pass along your comments to Jamie here at Val Ward Cadillac, Inc.! We hope to see you soon!

July 31, 2024

The process to make appointment was fast and easy. All the staff is very pleasant. The concierge service is amazing. More

by SMITHA1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We hope to see you soon!

July 29, 2024

Friendly Courteous service words long words long words long words long words long words long More

by crittengj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2024

I absolutely love the concierge service. Best option available. Great staff, very respectful. Thank you More

by WANDASPALDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

July 24, 2024

Dave McKinney made my service appointment an enjoyable first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I More

by scrface211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

Great dealership , I highly recommend it to everyone. Will buy next time from Val Ward. More

by tamerajf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Val Ward Cadillac Inc responded

Thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

July 17, 2024

Excellent service and very kind employees. I highly recommend them. Very knowledgeable and easy to work with. More

by JTCONNOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 17, 2024

Service was timely and efficient. Vehicle was returned on time and washed. Good communication between service advisor and customer. More

by RBATTANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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