
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 11,775 reviews
Good dealer; Awesome experience! Brandon was very eager to help me with my first time experience with car leasing. It was absolutely an easy one. He was very helpful getting price com Brandon was very eager to help me with my first time experience with car leasing. It was absolutely an easy one. He was very helpful getting price comparison on few vehicles I liked and is ready to answer questions that I need to know. Very patient. I am very happy with my Civic. I absolutely would recommend him to a family or friend who needed help getting a new car. More
All-around wonderful service!! My husband and I recently worked with Kurt to purchase a CR-V at Valley Honda. Neither one of us had bought a car in over 15 years so we were a bit ou My husband and I recently worked with Kurt to purchase a CR-V at Valley Honda. Neither one of us had bought a car in over 15 years so we were a bit out of the loop on the latest technology. Kurt made the entire car buying experience so smooth and enjoyable! He was absolutely wonderful to work with and incredibly patient with us as he explained all the cool features and brought us up to speed on the technology. Not to mention he has called us multiple times since we bought the CR-V to make sure we're comfortable with the car and answer any questions. You can tell he really loves what he does and cares about making the experience a great one for the customer. Thank you Kurt and Valley Honda for the wonderful service! We will definitely be back the next time we're car shopping. More
Great car leasing experience We came in expecting to leave with a leased car and our hopes were fulfilled. Steve Grady went the extra mile, explaining from start to finish, and wa We came in expecting to leave with a leased car and our hopes were fulfilled. Steve Grady went the extra mile, explaining from start to finish, and walking us through every step. Steve put us immediately at ease and answered all our questions and possible scenarios. We were very impressed and you could tell Steve enjoys his job and seeing customers satisfied. More
Great Job John In a business that is not always genuine, It is nice to have John be a part of the deal. He is courteous, appropriate and is genuine. As the first g In a business that is not always genuine, It is nice to have John be a part of the deal. He is courteous, appropriate and is genuine. As the first guy in a line of a multi person experience, he is a great person to lead the process along. His pleasant personality, patience and temperament is well suited to his profession. Thank you John for working with us and keep up the good work! More
Friendly, helpful, good deal! Bill and Kurt at Valley Honda we’re both friendly, helpful and quick to respond with questions. It was a fairly easy process, which was appreciated. Bill and Kurt at Valley Honda we’re both friendly, helpful and quick to respond with questions. It was a fairly easy process, which was appreciated. More
Honda HRV Had a great experience with Ken and Nick. Very professional and kind service. They both helped me purchase a great car and worked with me. Love my new Had a great experience with Ken and Nick. Very professional and kind service. They both helped me purchase a great car and worked with me. Love my new Honda! More
Valley Honda lives its motto- world class customer service! Kattia Venegas is genuine, was attentive to what was important to us and her knowledge was impressive. Every step of the way, she made sure that we we Kattia Venegas is genuine, was attentive to what was important to us and her knowledge was impressive. Every step of the way, she made sure that we were comfortable, that she thoroughly answered all of our questions and that we had all of our needs met or exceeded. Even though it was our first time buying a car at Valley Honda, she treated us as though we were VIPs, not only during the buying process, but even more impressively she continued that very same treatment afterwards too. She was very patient as we took all of the time we needed to make and change our decision about the model of vehicle that we would ultimately purchase. We recommend Kattia highly without any reservation. When we met Jack Davis as new customers, he promised world class service from Valley Honda and he delivered! At first, we assumed “world class service” was just a slogan at Valley Honda, but now we can attest that Jack’s customer service is uniquely special, very authentic and we agree that it is “world class!” I would describe Jack as genuine, trustworthy, attentive, respectful, considerate and determined in a win-win and no-pressure type of way, to make a mutually agreeable deal work out. Also, he could not have been nicer when we came in focused on a bigger model and we ultimately changed our minds to purchase a different one. We most highly recommend working with Jack. While we feel Kattia, Jack and Stephanie are deserving of extra special recognition, we do want to also say that we really experienced world class service from everyone we encountered at Valley Honda. Prior to this purchase at Valley, we used to bounce to all different Honda dealerships, to get the best price. Prior to Valley, we never experienced customer service at other dealerships that made us feel inspired to be repeat customers. But now that we have experienced purchasing a new car at Valley, they have our loyalty, since we got both the best customer service AND the best price. More
Excellent experience Everyone was very friendly and helpful. We came in knowing exactly what we wanted. The car was waiting when we arrived. Tyler gave us excellent servi Everyone was very friendly and helpful. We came in knowing exactly what we wanted. The car was waiting when we arrived. Tyler gave us excellent service. He explained all the new features in the car that we were not familiar with. He spent a lot of time with us to make us feel comfortable. We will recommend him to our friends.It was a pleasure not to be pressured into purchasing things we did not want.You gave us time to make our own decisions. More
One of the easiest experiences I have had in my lifetime I was able to do business with John Griffin, It was one of my easiest times in buying a car. Helpful and willing to go the distance. John answered al I was able to do business with John Griffin, It was one of my easiest times in buying a car. Helpful and willing to go the distance. John answered all my questions and made this a very smooth transition, One of your valuable employees and a pleasure to do business with. Brandon is right in there with him also. More
Great costumer service! First time at Valley Honda. Had an amazing experience. Every one is super nice and made me feel welcome. Cesar was very helpful and very patient with First time at Valley Honda. Had an amazing experience. Every one is super nice and made me feel welcome. Cesar was very helpful and very patient with any question that I had. He made the process of getting a car pretty smooth. Very friendly and knowledgeable guy! More