Valley Honda

Purchasing a vehicle while dealing with a concussion After being in a rear end collision and having my van totaled, I had the unfortunate problem of needing to purchase another vehicle while dealing with After being in a rear end collision and having my van totaled, I had the unfortunate problem of needing to purchase another vehicle while dealing with a bad concussion. Kevin was very understanding and helpful as I looked at two options, and never pressured me to buy at all. This was really important to me, since it was so hard to think clearly as it was. Jack Davis, and Brandon Brabec were kind and helpful as well, when I asked to get one of the vehicles checked out at my mechanic on Kevin's day off. Roxanne was super patient when drawing up all the paperwork, as she needed to explain a few things to me more than once! All in all, a great experience, though hopefully next time it will be without the concussion!! More

Great to work with! Brandon was great to work with and answered all questions asked. There was a minor issue with my vehicle that was resolved the next day by Brandon and Brandon was great to work with and answered all questions asked. There was a minor issue with my vehicle that was resolved the next day by Brandon and the sales manage - with no questions asked! More

New Car Buying Experience Made Easier! Came in looking to buy a new car before I started my first job out of college, and Ramon was more than helpful! He was friendly, knowledgeable about t Came in looking to buy a new car before I started my first job out of college, and Ramon was more than helpful! He was friendly, knowledgeable about the models I was looking at, and quick to get me anything I needed. He also routinely checked in with me between visits to the dealership to make sure things were going smoothly. Buying a new car can be daunting, especially when you don't always know what to expect, but working with Ramon and Nick made the whole experience as easy as possible! Definitely work with them if given the chance to, they will do anything to make sure you're happy and confident with your decisions! More

Professional Sales Department Awesome experience working with Brandon Brabec and Kevin Hanna. Both were highly engaging, knowledgable about the CR-V and did not pressure me. Great Awesome experience working with Brandon Brabec and Kevin Hanna. Both were highly engaging, knowledgable about the CR-V and did not pressure me. Great job guys! The sales managers were excellent as well. I interacted with both Katy Meyer and Jack Davis. Thanks for your flexibility on your pricing when I came in with a competitor's price. Lastly, great job by Randy Rosen in the finance office. Even though he played football for Wheaton College he was still a fantastic guy and I enjoyed his professionalism and friendliness. ;-) Thanks for the old football rivalry reminiscing. More

Awesomeness!! Don and Sal are hands down The Best Ever! I explained to them what I wanted and they went out of their way to give me the world! They both worked to g Don and Sal are hands down The Best Ever! I explained to them what I wanted and they went out of their way to give me the world! They both worked to get me the best vehicle with the best features for the best price! They explained everything every step of the way! Sal went over every feature of my new vehicle and continued to ask me for my questions and input while demonstrating his knowledge and expertise with the brand. True class acts! Thank you from the bottom of my very soul!! You have a a customer for life!! More

Amazing Car Buying Experience! Went to buy a new car. Iryna (my sales rep) was so nice, knowledgable, and hospitable. She made the whole process enjoyable and memorable! ThankyouIry Went to buy a new car. Iryna (my sales rep) was so nice, knowledgable, and hospitable. She made the whole process enjoyable and memorable! ThankyouIryna!! More

Great dealership My dealer was very friendly and helped me and a timely manner made sure the car was cleaned up and ready to go great customer service ill recommend to My dealer was very friendly and helped me and a timely manner made sure the car was cleaned up and ready to go great customer service ill recommend to more people all the time More

Best Car Buying Experience Ever Hands down Valley Honda and my salesman Kurt Gonzalez made this the best car buying experience I've ever had. Valley Honda is a very nice facility wi Hands down Valley Honda and my salesman Kurt Gonzalez made this the best car buying experience I've ever had. Valley Honda is a very nice facility with great accommodations and vehicle choice. They had all the trim levels I was looking for in my Ridgeline. They were able to beat the price out of all the dealerships I looked at in Northern Illinois. Kurt was knowledgeable when it came to the vehicles, helpful throughout the buying process and was there to help me get the car that I wanted, not to just sell me a car. No pressure, no hype. Just helpful up front honesty. Thank you Kurt and Valley Honda! I will be back when it's time for another Honda for my wife! More

New Car Experience Sal was great to work with on the purchase of my new Honda. He followed up and accommodated to our schedule as needed. Early on in the process, Sal to Sal was great to work with on the purchase of my new Honda. He followed up and accommodated to our schedule as needed. Early on in the process, Sal took the time to explain all the features of the vehicle and how it compared with other models. More

New Car Experience I am very satisfied with the outcome of my experience. I had already done a lot of my research before going to the dealership, but Tom was able to eit I am very satisfied with the outcome of my experience. I had already done a lot of my research before going to the dealership, but Tom was able to either answer any questions that I had about the car or find someone who did. The car with the color/interior combination was not on the lot, so I had to do a dealer transfer. Everyone kept me up to date with the entire process. When the car came in and I had my appointment to pick up the car, there was an issue with one of the sensors not working properly. But they were very prompt to make sure the issue was resolved quickly and they gave me a car to use in the meantime. When it was all said and done, Tom made me feel confident in my purchase and made sure that everything was taken care of and all was exactly the way that I had wanted it to be. More