Valley Honda

First car purchase Nick was incredibly friendly, helpful and accessible while my wife and I were searching for and purchasing our first car. He helped make the experienc Nick was incredibly friendly, helpful and accessible while my wife and I were searching for and purchasing our first car. He helped make the experience easy to understand, stress free and even fun. We had an excellent experience and recommend Valley Honda and Nick. We will certainly be returning for all of our needs in the future. More

Virender singh Kurt is great .He answers all my questions.I went to many places but valley honda great place to buy a car. Good deal great service Kurt is great .He answers all my questions.I went to many places but valley honda great place to buy a car. Good deal great service More

World Class Customer Service makes all the difference! I've bought a lot of new cars over the years. It can be a real beating. I've come to expect unprofessional behavior from poorly trained people struggl I've bought a lot of new cars over the years. It can be a real beating. I've come to expect unprofessional behavior from poorly trained people struggling to fleece me before I got up to leave. That's exactly what's waiting for you at most dealerships. Last night, I had the pleasure of buying a 2018 CRV from a guy who should have a PHD in Honda knowledge, Chris Barrera. Beyond that, he eliminated all of the traditional friction of the transaction by getting down to business immediately and courteously. His demeanor could not have been more pleasant as he managed the negotiation flawlessly and with the utmost of respect for my goals and budget. Sales Manager James Kirpanos could not have been more polite and professional in securing my business and Finance Manager Randall Rosen made me feel like I was their most important customer as he wrapped up my deal with a genuine concern that I had everything I needed at 10:30pm on a Friday night. Who are these guys??? It was surreal! This is not only the most architecturally beautiful Honda store I've ever set foot in, but these guys are from another planet in the way they handle themselves. I cannot say enough. Thanks, guys-- for real. Sincerely, Dave D. --The Proud owner of a 2018 CRV EX AWD in Modern Steel... More

First Honda We're both 65 and my wife was looking for a vehicle to replace her previous transport. She discovered the excellent ratings and reviews associated wi We're both 65 and my wife was looking for a vehicle to replace her previous transport. She discovered the excellent ratings and reviews associated with the Honda Civic and Accord models. We chose Valley Honda for it's inventory. Mr. Negley expertly guided us through the various models my was was interested in, we chose a 2018 Accord Sport. More

Fair Deal and Great Customer Service There are three people I would like to thank. I just drove by the dealer and decided to pull in to see what inventory they had on new used cars. Withi There are three people I would like to thank. I just drove by the dealer and decided to pull in to see what inventory they had on new used cars. Within a minute Fred came out to the lot to meet me and answer questions. Very professional and courteous. Not pushy at all. I told him what I was interested in and that I didn’t have time for a test ride. He took my name and email and sent me a link to their inventory which had every detail on the car including the CARFAX history to view at no cost. The next day I went to the link again and clicked on a car I was interested in and provide my contact information. Within minutes Nick Theodor sent me an email with a video of him and the car with his contact information. I felt like I needed to get Fred involved since I started with him and Fred told me to stop by for a ride. When he got there Fred was ted up and got Nick involved telling me they work together to make sure they customer does not have to wait. Nick took over and was very knowledgeable on the car filling me in on as I took a test drive. Not intending to buy that day Nick asked if he could provide me with a proposal. To make this long story short Nick worked with me and my budget and we worked out a deal to both of our satisfaction. Thank James for working the numbers for me. One other note. I can’t believe the class of this operation. A coffee bar, TVs and computers while you wait. A pound area. We went passed the service area which was huge and it looked like you could eat off the floors. Overall a wonderful experience with everyone. Thank you Nick, Fred, and James for making my day. I love my new car! Tom S. More

Made the leasing process painless So I traded in my 2013 Honda Accord for the new 2018 version. Dave was easy to talk with, and attentive to what I was looking for. 2nd time getting an So I traded in my 2013 Honda Accord for the new 2018 version. Dave was easy to talk with, and attentive to what I was looking for. 2nd time getting an Accord thru this dealership with excellent service both times! When friends and family ask why I commute from Crystal Lake to Valley Honda, its because the service IS WAY BETTER. Thank you again! Repeat customer here. More

First time will not be the last Iryna was the Great!! She made my experience from start to finish an enjoyable one. From the moment I inquired on the vehicle she was there every ste Iryna was the Great!! She made my experience from start to finish an enjoyable one. From the moment I inquired on the vehicle she was there every step of the way and did everything to make sure I was happy! I love my new car and the experience I had! Thank you so much Iryna!! More

Excellence from beginning to end! Our car was totaled in a recent accident which meant we needed to purchase a car...quickly! I visited 8 different dealerships before going to Valley Our car was totaled in a recent accident which meant we needed to purchase a car...quickly! I visited 8 different dealerships before going to Valley Honda. This dealership felt different from the very beginning. Our salesman, Kurt, was so attentive and sensitive to the stress that I was under! He showed me the available cars in our price range and took me on two different test drives. I didn't feel any of the "pressure" that usually accompanies these kinds of purchases. Every person we dealt with throughout the process was incredibly kind and professional. I recommend Valley Honda 100%. More

Great experience! We just bought our third Honda Odyssey from Valley Honda. Their service and dedication keep us coming back. When I initially contacted Valley Honda, We just bought our third Honda Odyssey from Valley Honda. Their service and dedication keep us coming back. When I initially contacted Valley Honda, I got help right away. I had done research ahead of time, but I was given additional information to help me narrow down my search. I was already prepared with my top 2 choices upon arrival to the dealership. The sales people were very professional, and I was never rushed. The deal went very smoothly, and they have followed up twice to make sure I am happy and to see if I have any other questions. More

Best employees and service around! Not only has the service department ALWAYS been far exceeding of any expectations as far as customer relations, but the way the salespeople treat thei Not only has the service department ALWAYS been far exceeding of any expectations as far as customer relations, but the way the salespeople treat their customers is also incredible. My parents (who are an older couple) just purchased a new CR-V, and worked with Nick, who went way above and beyond making them feel confident in their decision. He never once pressured them to make a decision, and was such a genuinely nice person, making sure that all of their needs were met and then some. I would highly recommend speaking with him if you are in the market for a new vehicle! More