Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 110 service reviews
Service Advisor - Durbek Komolov took care our issues very thoroughly, on timely manner. He went above and beyond to help solve our issues. I would recommend Valley Honda’s excellent service to everyone very thoroughly, on timely manner. He went above and beyond to help solve our issues. I would recommend Valley Honda’s excellent service to everyone! More
Kristina Pszotka is just awesome to work with at Valley Honda. She is very knowledgeable about the car repair process and the accessories process too. We brought in two vehicles. One for repair and one Honda. She is very knowledgeable about the car repair process and the accessories process too. We brought in two vehicles. One for repair and one for accessory add-ons. She was very professional and worked with us to set-up the scheduling for both the repair and the accessory add-ons at the same time. Moreover, she communicated with us throughout the whole entire process and made sure we understood the timing, costs, and just managed our expectations so so well. We liked how well she helped us that we purchased another Honda and had accessories added on to that vehicle. Kristina again was just incredible to work with and made sure we had the right parts, et cetera. Overall, we were just very happy with Kristina's help and the great service and support we received at Valley Honda. Highly, highly recommend this dealership. They just do it right! More
I went in to have my 2019 Honda civic serviced, looked at the new cars & found a 2026 Honda civic I lived. Edgar helped me find the one that what I was looking for. Edgar was very pleasant & helpful with n the new cars & found a 2026 Honda civic I lived. Edgar helped me find the one that what I was looking for. Edgar was very pleasant & helpful with no pressure to purchase. He was very pleasant, professional & helpful. I would definitely recommend him & the dealership to friends & family. Also, love the new car. More
Can't say enough good things about the service department staff. Had trouble getting the headlight out (embarrassing) of my Pilot and called the dealership to see if they could fix it. Full disclosure, I als staff. Had trouble getting the headlight out (embarrassing) of my Pilot and called the dealership to see if they could fix it. Full disclosure, I also mistakenly pulled out the parking bulb before attempting the headlight and it didn't work after I put it back. I got to the dealership fully expecting to overpay for the "repair". First off, smiles all around after 7pm on a snowy night - very welcoming. Then, they used the replacement bulbs I already purchased - what??? Next, after replacing the 2 headlight bulbs (in less than 30 seconds - which added to the embarrassment), they offered to fix the parking bulb I messed with. When it was all said and done, I was in and out in about 5-7 minutes, everyone was very pleasant/nice/welcoming and the best part - my bill was $9 - I was only charged for the new bulb. These folks are fantastic! Thank you Marco Maldonado for taking the lead, Jose (I think) in the parts department and the other gentleman in the garage for the repairs. Great experience! More
Pat Malik is very calm and Knowledgeable. I believe he knows every scenario. Valley Honda is a Professionally Managed Dealership. Their products are great vehicles. When the Service Dept. is I believe he knows every scenario. Valley Honda is a Professionally Managed Dealership. Their products are great vehicles. When the Service Dept. is needed, Wow. So many employees make sure that Your car is ready in an hour or the same day. No attitudes just answers and solutions. More
Valley Honda, what a wonderful place (for service, this time around). Mr. Marco Maldonado is an exceptional service advisor. He went above and beyond to take care of my needs and to make sure that my vehic time around). Mr. Marco Maldonado is an exceptional service advisor. He went above and beyond to take care of my needs and to make sure that my vehicle will be repaired correctly. Mr. Marco made he whole process effortless and meaningful at the same time. He explained all the details to me so I could understand what is being done. He made me comfortable and confident in the whole experience to make my car properly operational again. Thank you Mr. Marco, thank you Valley Honda! Janusz Szpila More
4 weeks back Came to get my mileage checked up. Instead got a recoemnded oil change plus not sure what happened to the tyres. Tires started to make a sound as if it was rubbing against something. Instead got a recoemnded oil change plus not sure what happened to the tyres. Tires started to make a sound as if it was rubbing against something. Called up the dealership today to ask if they are willing to do an alignment at 3:40 pm on a Saturday( they close at 4:00 pm) Got a response that yes, they will take up anything that comes in by 4:00 pm. Reached the service center at 3:40 pm and the service advisor said No, cannot get it done today ! Guess better to avoid Valley Honda service center altogether. More
Nick Theodor has been exceptional from the day I purchased my Honda CR-V in 2021 to the continued support he’s provided since. A few months ago, he kindly helped me install new tags and even removed purchased my Honda CR-V in 2021 to the continued support he’s provided since. A few months ago, he kindly helped me install new tags and even removed the car seat and handled everything with care. He’s knowledgeable, approachable, and genuinely committed to making sure customers are taken care of — not just during the sale, but long after. If you're looking for someone reliable, respectful, and truly customer-focused, Nick is your guy. Highly recommend working with him at Valley Honda in Naperville! More
I bought my CRV new in 2013 from this dealership. Great experience in purchasing my car as a single woman. I have brought my car to this service department for all of its maintenance. I am always tre Great experience in purchasing my car as a single woman. I have brought my car to this service department for all of its maintenance. I am always treated with respect, not talked down to and the biggest thing, not forced into any unnecessary repairs. In the last 12 years I have dealt with every service rep. and have never had anything but exceptional service. To their credit I recently rolled over 200,000 miles, and my CRV is still going strong.Thank you everyone at Valley Honda!! More
Easy to work with, and if there’s any questions he can answer them also help you without a problem. Highly recommended answer them also help you without a problem. Highly recommended More































