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Valley Honda

Aurora, IL

5.0
12,478 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 109 service reviews

April 03, 2026

Kristina Pszotka is just awesome to work with at Valley Honda. She is very knowledgeable about the car repair process and the accessories process too. We brought in two vehicles. One for repair and one More

by troygroetken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Pszotka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Valley Honda responded

Thank you for sharing your experience, Troy! We’re thrilled to hear that Kristina provided such knowledgeable and attentive service, making the repair and accessory process seamless for you. We appreciate your recommendation and are so glad you’re enjoying your Honda vehicles!

January 24, 2026

I went in to have my 2019 Honda civic serviced, looked at the new cars & found a 2026 Honda civic I lived. Edgar helped me find the one that what I was looking for. Edgar was very pleasant & helpful with n More

by devance007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Stepanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Valley Honda responded

Thank you for your thoughtful review! We're so glad Edgar helped you find exactly what you were looking for. We appreciate your recommendation and hope you’re loving your new Honda Civic!

December 03, 2025

Can't say enough good things about the service department staff. Had trouble getting the headlight out (embarrassing) of my Pilot and called the dealership to see if they could fix it. Full disclosure, I als More

by Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Valley Honda responded

Thank you for sharing your experience! We're thrilled to hear that our team made you feel welcomed and was able to take care of your Honda Pilot in no time. We’ll be sure to pass along your feedback to Marco, Joel, and the rest of the team. Take care!

November 02, 2025

Pat Malik is very calm and Knowledgeable. I believe he knows every scenario. Valley Honda is a Professionally Managed Dealership. Their products are great vehicles. When the Service Dept. is More

by owenmasonry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
German Zamudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Valley Honda responded

Thank you for your kind review, Owen! It’s great to hear that Pat and the team made such a positive impression. We appreciate your feedback and are excited to welcome you to the Valley Honda family!

September 02, 2025

Valley Honda, what a wonderful place (for service, this time around). Mr. Marco Maldonado is an exceptional service advisor. He went above and beyond to take care of my needs and to make sure that my vehic More

by john.s4acs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Valley Honda responded

Thank you for your thoughtful review, Janusz! We’re thrilled to hear that Marco made your service experience smooth and meaningful. It’s great to know you felt comfortable and confident throughout the process. We look forward to assisting you in the future. Take care!

August 02, 2025

4 weeks back Came to get my mileage checked up. Instead got a recoemnded oil change plus not sure what happened to the tyres. Tires started to make a sound as if it was rubbing against something. More

by pankajsr2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will not name
Aug 20, 2025 -

Valley Honda responded

Pankaj - Thank you for talking with me on Saturday. I spoke with our team about the situation. Though there may be some differences in how our team perceived the timing of the events that day, I agree that we had an opportunity to at least check to see if we had a technician willing to stay late to accommodate your request before assuming that there wasn't. Thank you for allowing us to work with you on the following Monday. I tried to follow up via phone and text to make sure everything went smoothly with the drop off and pick up, but I must have caught you at a bad time, since I haven't been able to get a hold of you again. Please feel free to reach out to me directly if there are still any concerns or if you have any other questions. Sam Kim Valley Honda Service Director Text: 331-330-8593

June 27, 2025

Nick Theodor has been exceptional from the day I purchased my Honda CR-V in 2021 to the continued support he’s provided since. A few months ago, he kindly helped me install new tags and even removed More

by Mahesh T
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I bought my CRV new in 2013 from this dealership. Great experience in purchasing my car as a single woman. I have brought my car to this service department for all of its maintenance. I am always tre More

by lisapierard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Valley Honda responded

Thank you for your loyalty to our dealership, Lisa! We're honored to have earned your trust and thrilled to hear your Honda CR-V is still going strong after 200,000 miles. Here's to many more happy miles ahead!

February 28, 2025

Easy to work with, and if there’s any questions he can answer them also help you without a problem. Highly recommended More

by Donovan Sisomphone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Valley Honda responded

Thank you for your kind review and recommendation! Wishing you many happy miles and great adventures in your new Honda!

February 04, 2025

Hi I just had the pleasure of using the service dept today for my 2025 pilot needed software update . I was very impressed with everyone there including Anthony Bustamante who took care of me . One of More

by J page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bustamante
Feb 04, 2025 -

Valley Honda responded

Thank you for this awesome review, J! We're thrilled to hear that your experience with our service department, and with Anthony, exceeded your expectations. We truly appreciate your feedback and are excited to have you as a lifetime customer. We look forward to serving you again!

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