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93 Reviews of Valley Honda - Service Center
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September 14, 2023
Sept 12, 2023 I went to service area and was meet with a huge SMILE from Daniel Monjaraz. This was raining all day. I explain to him, My blades were skipping and it was making me very nervous. With the weat huge SMILE from Daniel Monjaraz. This was raining all day. I explain to him, My blades were skipping and it was making me very nervous. With the weather today and I my drive home is about 50 mins. He keep that Amazing positive attitude and spoke to me as a person. I explain in great detail about the HONDA Blades and he said we can put news today (right now). He walked me over to the Parts Department. Were I meet another Amazing person Jose Barrera. He went over everything making me account, so when I come in for anything on my car there will be documentation on file about all the work. He explain so much, I just beyond happy being treated like a person, not $$$$$. I just want to these amazing young men. Thank you. I was beyond scared driving in that crazy rain and you put a smile back in my heart, again thank you, thank you !! Also thank you to the porter Jesus for walking me to my with your Umbrella. Valley Honda you have amazing people … More
by Sandy
Helpful July 10, 2023
This review is for Service Dept: Marco is very knowledgeable, extremely professional and friendly. I always felt comfortable asking any question knowing I would get a straight forward response whe knowledgeable, extremely professional and friendly. I always felt comfortable asking any question knowing I would get a straight forward response whether it’s good or bad. Highly recommend Marco and Valley Honda! I will always return to this location even though it’s an hour commute. Great hire manager. Marco deserve a raise 💯 More
by Bogucki Fambam
Employees Worked With
February 02, 2023
Marco was great to work with. I took my CR-V in for a recall on the gearbox. After the installation there was a noise problem with the car that meant Valley Honda had to keep th I took my CR-V in for a recall on the gearbox. After the installation there was a noise problem with the car that meant Valley Honda had to keep the car and give me a loaner. Marco kept me informed and I felt he really cared !! I was very impressed with the service and attention he gave my car !! Thank you, Marco !! More
by kr
Employees Worked With
September 09, 2022
10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done. More
by Bogucki Fambam
Employees Worked With
Other Employees :
Carlos (tech maybe) and Marco from Service Porter
August 04, 2022
Luis has been great! He let me know each week what cars were available. Nice guy, too! Valley Honda is a great as well! He let me know each week what cars were available. Nice guy, too! Valley Honda is a great as well! More
by BritnyE
Employees Worked With
July 25, 2022
Norma and Diego have provided better services. Both had explained all required matters regarding car and purchase. Both had explained all required matters regarding car and purchase. More
by J Thakkar
June 06, 2022
German Zamudio was knowledgeable, listened intently to what I had to say; I appreciate that. what I had to say; I appreciate that. More
by Livi
Employees Worked With
February 18, 2022
I bought my first Honda Civic in 2009 at Valley Honda. I have returned to Valley Honda for all of my routine maintenance since my purchase in 2009. I have NEVER been disappointed! I have a great apprec I have returned to Valley Honda for all of my routine maintenance since my purchase in 2009. I have NEVER been disappointed! I have a great appreciation for the Valley Honda mechanics, they take pride in their work and are very knowledgeable, honest and get the repair needed done correctly. I also have a great respect for the service advisors time, effort and knowledge. The front desk receptionists are also always very kind and helpful. If you're looking for a Honda dealership in the State of Illinois that you can trust, Valley Honda should definitely be your 1st choice! More
by Thankful728
February 14, 2022
Excellent service. Very friendly and helpful people. Lively atmosphere every time I went. Very quick Very friendly and helpful people. Lively atmosphere every time I went. Very quick More
by Ghalib
Employees Worked With
